since ‎05-17-2017

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After a machine reboot, the controller is giving 500 error when I tried to open the controller UI. Restarting the controller doesn't solve the problem. Can someone help with this? I've attached the server log.
When I tried to access the REST API (curl/browser), I got an 500 internal service error (with Exception Id:b0f9087c-6551-4f1e-bfe0-93a3353cd59d). The controller UI is working fine. The server log is attached. [Post edited by @Ryan.Paredez to remove a...
The maximum allowed data retention period for transaction snapshot is 5 weeks (https://docs.appdynamics.com/display/PRO43/Database+Size+and+Data+Retention). Is there a way to extend the retention period beyond that? I hope to always keep the data.