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Pratik.Maskey · ‎07-25-2017

Hi Ajeet, As per our understanding you are trying to get data from the controller database through exposed REST API's. The exposed REST API's does't depend on type of application you are monitoring through AppDynamics. In your case it doesnt depend on the hosted application server IIS these call just fetch data from controller DB through REST calls. Do find the below REST API links. https://docs.appdynamics.com/display/PRO43/Access+Swagger+and+Accounts+API https://docs.appdynamics.com/display/PRO43/AppDynamics+APIs Remember username is always <username>@<account-name> follow with the password. Regards, Pratik

Pratik.Maskey · ‎07-23-2017

Hello Wesley, Are you trying the REST API on the same browser where you have logged in to your controller? If yes, then it will not work because since 4.3.3 we have implemented anti-CSRF token to prevent cross site vulnerabilities. It means alone jsessionID is not sufficient and it requires CSRF token as well which is not passed along if your are using the same browser session you logged into your SaaS controller. You can do the following: 1) Either use a REST client where you can enter the username/password in the format username = <username>@<account-name> and password. OR 2) Open a new browser or incognito mode to try the same URL and it will prompt you to enter the username and password. Remember username is always <username>@<account-name> Regards, Pratik

Pratik.Maskey · ‎07-07-2017

We understand that these should be decoupled, have an ongoing enhancement request to have seperate permissions for " Administer user " and " Use Getting Started Wizard ". Here is the enhancement request id UIPLAT-99. This feture will be avaliable in future versions. Regards, Pratik

Pratik.Maskey · ‎07-07-2017

Thanks Moco for sharing the information, could you share agent logs. Agent logs will help us to further norrow down the issue. Regards, Pratik

Pratik.Maskey · ‎07-07-2017

Hi , Could you share full agent logs with the screen shot of information point and custome exit point configuration. Do share the class name and method name to further debug the issue from agent logs. Regards, Pratik

Pratik.Maskey · ‎07-06-2017

Hi Shashi, The default port of glassfish is 8090. Could you try hitting the below URL. http://HYDPCM205625L:8090/controller Regards, Pratik

Pratik.Maskey · ‎07-06-2017

You can do so by providing the below two permissons to the newly created role. - Administer user, group, roles, authentication, etc. View Appdynamics Agent. Use Getting Started Wizard. - View and configure licenses. To manage Application for that role you may configure Applications options. Do refer attached screens.

Pratik.Maskey · ‎07-06-2017

Hi Sujit, There are 2 ways to configure machine agent. - By passing application name, node name, tier name. Do refer the below document. https://docs.appdynamics.com/display/PRO43/Configure+the+Standalone+Machine+Agent https://docs.appdynamics.com/display/PRO43/Standalone+Machine+Agent+Configuration+Property+Reference#StandaloneMachineAgentConfigurationPropertyReference-IndependentStandaloneMachineAgentInstallScenario - By passing the unique host id (without application,node,tier name) We can get the unique host id from app agent logs (search for uniqueHostId in logs) and pass it in controller-info.xml of machine agent. Hope it helps. Regards, Pratik

Pratik.Maskey · ‎07-05-2017

Hi, What you are getting on browse once you hit the controller URL. Could you try to restart the controller and check if you are able to access the controller UI. Do follow the below steps if you are on linux for windows replace .sh with .bat shell> ./ controller.sh stop-appserver shell> ./ controller.sh stop-db shell> ./ controller.sh start-db shell> ./ controller.sh start-appserver If after reastart you are still no able to access controller UI do share the latest logs with the browser screens after you hit the controller URL. EUM related exception states its not able to resolve "api.eum-appdynamics.com" host,do check your network firewall. Caused by: java.net.UnknownHostException: api.eum-appdynamics.com at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184) ~[na:1.8.0_121] at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172) ~[na:1.8.0_121] If you want to check the access from outside your network use the below URL. http://analytics.api.appdynamics.com/_ping Regards, Pratik

Pratik.Maskey · ‎07-05-2017

If you create a match rule it will only match the name of the exception which is type of exception for example - FaultException. Alternatley you can create a health rule on Error Rate (do check the attached screens for your referance) as per your requirements you can apply rule by selecting only those exception which are required to get alerted and leaving those for which you dont want to get alerted.

Date Registered	‎10-06-2016 10:10 PM
Date Last Visited	‎10-20-2021 07:21 PM
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