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09-25-2018 01:57 AM
Hi,
Ive a controller and a single .Net Agent - to moniter a standalone .Net exe - Ive followed the .Net Agent config wizard (given the Name and Account Key - in the config file at C:\Program
Files\AppDynamics\AppDynamics .NET Agent\Config\config.xml).
The agent shows up in the controller GUI - under the "Tiers & Node" section - but I also see a lot of warnings in the top right corner of the controller GUI:
Agent license request denied. Agent type: ; Host: machinename; Reason: Not licensed for controller
Also , in the controller GUI - is there any place I can see the agent profile logs - ie where can I see the output of the profiling being done of the standalone app - can you please let me know,
09-25-2018 05:57 AM
09-25-2018 10:02 AM
Hi @Mohak.V
Thank you for posting your queries on the AppDynamics Community.
If you find the response from @Raunak.Mohanty is useful and if it answers your question, please go ahead mark it as the Accepted Solution using the button in the message body. Marking a response as an accepted solution helps others find their answers quickly and efficiently.
Keep us posted if you need further assistance.
Thank you
Radhika
09-27-2018 02:40 AM
Ive a trail version of the controller and the .Net agent.
The .Net Agent was configured using the AppDynamicAgentConfiguration - where after giving controller configuration (accountname and account access key) showed "Controller connection succeeded"
The agent type in the alert is blank - I see the below message:
Agent license request denied. Agent type: ; Host: XXXXXX; License Rule: Default; Reason: Not licensed for controller (please chgeck Licence error.png)
Also - on my Controller - under Licence->Rules-> I see 0 of 0 .Net agents. Also it's not allowing me to allocate 1 to the .Net agent. How can I set this? - I just want to use a single .Net Agent.
Also in the WarnLog.txt file (under AgentLogs) - I see the below errors - how can I resolve these errors:
2018-09-27 18:34:43.6634 22380 MyStandAlone.exe 1 12 Warn ConfigurationChannel Problem with appagent registration. Status:Agent license request denied. Agent type: .NET; Host: XYXMachineName; License Rule: Default; Reason: No license available
2018-09-27 18:34:43.6634 22380 Lehman.Euclid.Apps.GTRFeed2 1 12 Warn ConfigurationChannel Auto agent registration FAILED! Check the controller log for details.
09-27-2018 05:25 AM
Have you added the license file to the controller?
If so, and it's still not showing the entitlements, you may need to login into the <controller-host>/controller/admin.jsp Admin page, and allocate the licenses.
After Login -> Account.
Then you can allocate the same licenses in the License Page.
Let us know if you have queries.
Thanks
Ayush
09-27-2018 07:48 AM
Hi,
Ive been using a LIC file which I placed under C:\AppDynamics\Platform\controller. This LIC file was the one which I'd got when I'd downloaded the trail version of the controller ie platform-setup-x64-windows-4.5.1.13594. But through this file - Im getting the problems (agent problems which Ive described earlier)
Can you please give me a different file LIC which would enable me to use the controller and the .net agents. Ive been trying to make a POC for using appdyanmic for our application.
09-30-2018 08:58 PM
10-01-2018 02:07 AM
Hi Mohak,
As you can see in your license file, you have only licenses available to use PHP and Python language agents, .net Agent are not able to connect and throwing errors
property_no-of-python-app-agent-license-units=5 property_no-of-php-agent-license-units=5 startDate=1537182654624 property_mobile-license-allows-overages=false property_edition=ENTERPRISE_TRIAL property_transaction-analytics-volume-no-of-license-units=0 property_transaction-analytics-retention-period-no-of-license-units=90 property_no-of-machine-sim-license-units=0 property_eum-license-allows-overages=false property_eum-license-type=EUM_LITE
What you need to do is connect with your Sales Rep/Account Manager so that .Net Agent trial licenses can be included as well.
Or you can create a new query at the following area and someone from Licensing team will get in touch with you.
https://community.appdynamics.com/t5/Licensing/bd-p/Licensing
Thanks,
Raunak
10-01-2018 02:12 AM
10-01-2018 02:14 AM
That is correct.
Thanks,
Raunak
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