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Server agent doesn't show hardware metrics on lite version

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New Poster

Server agent doesn't show hardware metrics on lite version

Hi all,

I'm using AppDynamics SaaS controller lite version. I have deployed a stand-alone machine agent on my localhost for testing purposes.

In the servers tab, I can see the server, but not any of the metrics.

Screenshot from 2017-09-27 18-42-00.png

And even in Applications - Tiers & Nodes - Node Details - Server , I cannot see hardware metrics, though it says basic hardware metrics can be monitored without a license.

 

Screenshot from 2017-09-27 18-49-28.png

 

Why is this ?

 

Thanks,

Thejan

Server agent doesn't show hardware metrics on lite version
2 REPLIES 2
New Poster

Re: Server agent doesn't show hardware metrics on lite version

I have attached the full machine-agent debug log.

 

I'm getting the error "RawCollectorUtil - The error log from the collector script was: awk: line 1: missing ) near end of line".

New Poster

Re: Server agent doesn't show hardware metrics on lite version

I figured out the error from debug logs.

 

[extension-scheduler-pool-4] 09 Oct 2017 11:29:14,941 ERROR RawCollectorUtil - Could not collect raw data
com.fasterxml.jackson.core.JsonParseException: Unexpected character ('}' (code 125)): was expecting double-quote to start field name
at [Source: java.io.StringReader@11d4d67e; line: 12, column: 2]
at com.fasterxml.jackson.core.JsonParser._constructError(JsonParser.java:1586)
at com.fasterxml.jackson.core.base.ParserMinimalBase._reportError(ParserMinimalBase.java:521)
at com.fasterxml.jackson.core.base.ParserMinimalBase._reportUnexpectedChar(ParserMinimalBase.java:450)
at com.fasterxml.jackson.core.json.ReaderBasedJsonParser._handleOddName(ReaderBasedJsonParser.java:1701)
at com.fasterxml.jackson.core.json.ReaderBasedJsonParser.nextFieldName(ReaderBasedJsonParser.java:872)
at com.fasterxml.jackson.databind.deser.BeanDeserializer.vanillaDeserialize(BeanDeserializer.java:267)
at com.fasterxml.jackson.databind.deser.BeanDeserializer.deserialize(BeanDeserializer.java:125)
at com.fasterxml.jackson.databind.ObjectMapper._readMapAndClose(ObjectMapper.java:3807)
at com.fasterxml.jackson.databind.ObjectMapper.readValue(ObjectMapper.java:2797)
at com.appdynamics.sim.agent.extensions.servers.collector.RawCollectorUtil.runCollector(RawCollectorUtil.java:198)
at com.appdynamics.sim.agent.extensions.servers.collector.RawCollectorUtil.runCollector(RawCollectorUtil.java:147)
at com.appdynamics.sim.agent.extensions.servers.model.newlinux.NewLinuxRawCollector.collectRawData(NewLinuxRawCollector.java:74)
at com.appdynamics.sim.agent.extensions.servers.model.newlinux.NewLinuxRawCollector.collectRawData(NewLinuxRawCollector.java:40)
at com.appdynamics.sim.agent.extensions.servers.model.Server.collectAndReport(Server.java:52)
at com.appdynamics.sim.agent.extensions.servers.ServersMonitor.run(ServersMonitor.java:110)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)