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Knowledge Base

Why does the Controller fail the Health Check with Status: Critical?

Why does the Controller fail the Health Check with Status: Critical when it's installed with DB Aurora RDS?

 

Issue

When a Controller is installed into an AWS EC2 with Aurora RDS, the bin/platform-admin.sh show-service-status --service Controller returns the following status, even though the Controller checks out fine in all of the logs: 

 

Health Status: Critical
Health: Critical

 

Why is this happening?

This appears to be an issue in the health check mechanism and is being investigated by engineering.

Version history
Last update:
‎12-10-2018 09:01 AM
Updated by:
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