Not a customer? Click the 'Start a free trial' link to begin a 30-day SaaS trial of our product and to join our community.
Existing Cisco AppDynamics customers should click the 'Sign In' button to authenticate to access the community
on 02-15-2017 12:28 PM - edited on 09-14-2018 09:50 AM by Nina.Wolinsky
Issue: Time range not supported error
Log in into the controller database and verify the following properties:
You might see an output like the following:
+-------------------------------------+-------+
| name | value |
+-------------------------------------+-------+
| caches.retention.period | 24 |
| disable.historic.transactional.flow | true |
+-------------------------------------+-------+
2 rows in set (0.00 sec)
If the disable.historic.transactional.flow is set to true, then the controller will display a maximum of up to 24 hours, defined by caches.retention.period.
To modify this setting, log in to the controller admin console, and mark the disable.historic.transactional.flow value as false. For details about logging in, see: https://docs.appdynamics.com/display/PRO41/Access+the+Administration+Console
To confirm this change, log out of the controller, then log in to the controller and check the behavior.
Thank you! Your submission has been received!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form