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03-16-2020 10:51 PM
Hi,
While receiving overall avg response time alert, we want to see particular value when alert triggered for definded threshold.
e.g like i configured threshold in warning as 75 n at that time overall avg respone time metric value was 78, i received the alert that it breached defined threshold but i am not able to see that particualar value i.e 78(what was the value at that moment when alert trigerred). how can i fix this.
03-17-2020 10:37 AM
Hi.
Can you post a screen shot of your health rule warning and critical conditions?
Thanks!
03-17-2020 05:17 PM
03-17-2020 08:57 PM
If you drill into the alert you will see a message like this:
"condition 1's value 31.60 was greater than the threshold 30.00 for the last 5 minutes"
Which gives you the value that caused the threshold breach.
03-18-2020 06:34 PM
Sorry @Allan.Schiebold i am not able to drill, can this value can be shown in while receiving alert like i am seeing value for other alerts but i am not seeing for overall n backend avg response time
03-24-2020 11:14 AM
Hi. We started experiencing this same thing when we started using the "persistence threshold" feature recently added to AppD (as defined in the documentation). We were about to submit it as a bug, and found this support ticket. If you remove the Persistence Threshold from the rule, the violation messages will show the value once again. So, yes, please investigate. I hope this additional information helps narrow-down the search.
04-01-2020 05:06 PM
Hi. All health rule violations are an event which you can open up. It will look like this:
04-06-2020 05:13 AM
I've attached two screenshots exemplifying the problem. One omits the value of the metric that has exceeded its threshold. The second shows how it should normally look. The problem happens when a "persistence threshold" is specified on the rule (in my experience). Hope this helps.
04-06-2020 10:52 AM
Ok I see now. Apologies for the confusion. Since Persistence thresholds could have any number of violations in a time range it's not possible to display like a normal health rule. There is an enhancement request for this capability. Thanks.
04-07-2020 01:50 PM
Hi @Jim.Ritchey and @Support.Group-mail,
Please submit this idea on our Idea Exchange part of the Community.
Customers may log in to view, vote, and comment on Ideas here:
https://community.appdynamics.com/t5/Idea-Exchange/idb-p/ideas
Thanks,
Ryan, Cisco AppDynamics Community Manager
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