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11-22-2022 06:45 AM - last edited on 11-22-2022 09:58 AM by Ryan.Paredez
Hi All,
I am new to AppD. I recently deployed a DB agent for the oracle database running in a Linux machine. I am able to see the DB metrics, however, I am not able to see the hardware metrics. I have enabled the hardware monitoring in the collector as well. ( I have seen in the documentation that for Oracle by default it will show the hardware metrics).
Even in the metric also not able to see the details. Can you please suggest what I am missing?
11-22-2022 10:01 AM - edited 11-22-2022 10:02 AM
You can collect and review the DB logs to see if you can uncover what the issue might be https://docs.appdynamics.com/appd/22.x/latest/en/database-visibility/administer-the-database-agent/c...
While we don't recommend sharing logs on community, if you do, please be sure to scrub the data to remove any sensitive information, such as IP addresses, Controller name/URL, Usernames and passwords.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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11-22-2022 08:43 PM
Sure Thanks Ryan. Will check the logs and update you. Also the points mentioned are taken.
11-24-2022 03:34 AM
Hi Ryan, I have asked admin to do the debug change. Is there any way we can get the DB log details from the controller itself?
11-29-2022 05:15 AM
Hi< How to get /download DB logs from SaaS controller itself? I don't have access to servers where DB agent is running.
11-29-2022 09:32 AM
I'm, unfortunately, not sure. You can check out our AppD Documentation.
If you need more help, you can also try contacting AppD Support.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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