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I have integrated AppD with ServiceNow which was successful but in the description of the incident created I am getting <br> or </b> in between the sentences, could you please let me know how to remove these junk characters in the description of the incident created?
Since the Community did not jump in, you can reach out to AppD Support. How do I submit a Support ticket? An FAQ
If you decide to do that, can you please share any learnings from that as a reply to this thread.
Ryan, Cisco AppDynamics Community Manager
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