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AppD integration with ServiceNow

kamal.rath
New Poster

‎08-21-2023 06:24 AM - last edited on ‎08-21-2023 11:45 AM by

Hi Team,

I have integrated AppD with ServiceNow which was successful but in the description of the incident created I am getting <br> or </b> in between the sentences, could you please let me know how to remove these junk characters in the description of the incident created?

Thanks

Kamal Rath

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2 REPLIES 2

kamal.rath
New Poster

‎08-22-2023 09:29 PM

anyone please help here. If you need more information please let me know.

Thanks

Kamal Rath

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Ryan.Paredez
Community Manager

‎08-28-2023 09:08 AM

Hello @kamal.rath,

Since the Community did not jump in, you can reach out to AppD Support. How do I submit a Support ticket? An FAQ 

If you decide to do that, can you please share any learnings from that as a reply to this thread. 


Thanks,

Ryan, Cisco AppDynamics Community Manager



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