Recenlty updated to the latest PSA (24.10) but now we are getting Timed out receiving message from renderer in Chrome container

[Roberto.Barnes]

Hi,

We are a SaaS customer, but use private synthetic agents to run synthetic tests within our organization. We updated to PSA 24.10 for docker last week, and now we see many chrome containers with 100% CPU utilization for quite some time, checking the "docker container logs" for the Chrome containers we find this error message "Timed out receiving message from renderer: 600.000."

Failed trying to initialize chrome webdriver: Message: timeout: Timed out receiving message from renderer: 600.000
(Session info: chrome-headless-shell=127.0.6533.88)

Any ideas of what might be causing this issue?

Thanks,

Roberto

[Ryan.Paredez]

Hi @Roberto.Barnes,

Thanks for sharing your question on the community. It's been a few days with no reply. Did you happen to find a solution you can share here?

If you are still looking for help, you can contact AppDynamics Support. How to contact AppDynamics Support and manage existing cases with Cisco Support Case Manager (SCM)