Mobile EUM for KONY Hybrid Platform

[Ahmed.Zarad]

Hi,

We have A hybrid platform for mobile application called "KONY", & we have to apply the Mobile EUM on the mobile applications that is built by KONY Platform. Unfortunately, we didn't find the KONY Platform in the available AppDynamics supported platforms.

Is the KONY Platform is supported by AppDynamics?

If yes, we have to know the proper way to instrument our mobile app that is built by KONY Platform.

[Aboubacar.Traore]

Hello @Ahmed.Zarad ,

We currently do not support Kony Framework. Our currently supported Frameworks are iOS, Android, Xamarin, React Native, Cordova (EOL Dec 22) and Flutter ( currently in Beta).  We do review new framework on a periodic basis (~6 months) and will make announcement on our docs page if we add it to our supported agents framework. https://docs.appdynamics.com/22.3/en/end-user-monitoring/mobile-real-user-monitoring

Regards,

Abou

[Ahmed.Zarad]

@Aboubacar.Traore 

Appreciate to check this 

https://community.appdynamics.com/t5/End-User-Monitoring-EUM/Kony-Server-monitoring/m-p/32542#M766 

& advise if it can help in doing a work around solution till the KONY platform become supported by AppDynamics 

[Aboubacar.Traore]

Hi @Ahmed.Zarad ,

Can you clarify the ask?

Regards,

Abou

[Ahmed.Zarad]

@Aboubacar.Traore 

the link that I shared in my previous comment was of a question for the same issue, & there's a one who replied saying there's a method to apply the eum on kony platform.. but he shared a link that isn't accessible 

[Ryan.Paredez]

Hi @Ahmed.Zarad,

I finally got in touch with a few people and the information in those links is no longer available. @Aboubacar.Traore is an AppD Product Manager and would refer to what he said above.