Hi,
I'm new to Appdynamics and I'm having error messages coming up regarding the proxy when using a python agent, I would appreciate any help to resolve this issue.
If I follow the steps on the documentation and just create a /etc/appdynamics.cfg file :
[agent]
app = Test App
tier = Test Tier
node = node 0adb
[controller]
host = XXXX.saas.appdynamics.com
port = 443
ssl = (on)
account = XXX
accesskey = XXX
I get this error:
19:21:00,008 WARN [AD Thread-Metric Reporter0] MetricHandler - Metric Reporter Queue full. Dropping metrics.
19:21:20,171 INFO [AD Thread Pool-Global1] ControllerTimeSkewHandler - Controller Time Skew Handler Run Aborted - Skew Check is Disabled
19:21:23,040 INFO [AD Thread Pool-Global1] ConfigurationChannel - Detected node meta info: [Name:ProcessID, Value:4416, Name:appdynamics.ip.addresses, Value:fe80:0:0:0:d453:dc4:33ad:b620%enp0s3,192.168.1.15]
19:21:23,040 INFO [AD Thread Pool-Global1] ConfigurationChannel - Sending Registration request with: Application Name [Test App], Tier Name [Test Tier], Node Name [node 0adb], Host Name [ChrisUbuntu-VM] Node Unique Local ID [node 0adb], Version [Python Agent v20.3.0.0 (proxy v4.5.16.28134, agent-api v4.3.5.0)]
19:21:23,559 ERROR [AD Thread Pool-Global1] ConfigurationChannel - Fatal transport error while connecting to URL [/controller/instance/0/applicationConfiguration]: org.apache.http.NoHttpResponseException: XXXX.saas.appdynamics.com:443 failed to respond
19:21:23,559 WARN [AD Thread Pool-Global1] ConfigurationChannel - Could not connect to the controller/invalid response from controller, cannot get initialization information, controller host [XXX.saas.appdynamics.com], port[443], exception [Fatal transport error while connecting to URL [/controller/instance/0/applicationConfiguration]]
19:22:00,008 WARN [AD Thread-Metric Reporter0] MetricHandler - Metric Reporter Queue full. Dropping metrics.
19:22:19,066 WARN [AD Thread Pool-Global1] EventGenerationService - The retention queue is at full capacity [5]. Dropping events for timeslice [Sun Apr 05 19:17:00 AEST 2020] to accomodate events for timeslice [Sun Apr 05 19:22:00 AEST 2020]
If I edit the controller-info.xml in /usr/local/lib/python3.6/dist-packages/appdynamics_bindeps/proxy/conf/controller-info.xml
With:
<controller-host>EDITED.saas.appdynamics.com</controller-host>
<controller-port>443</controller-port>
<application-name>Test App</application-name>
<tier-name>Test Tier</tier-name>
<node-name>node 0adb</node-name>
<account-name>EDITED</account-name>
<account-access-key>EDITED</account-access-key>
<use-ssl-client-auth>true</use-ssl-client-auth>
Then I get these errors: (log file /tmp/appd/logs/proxyCore.2020_04_05__20_12_05.0.log )
[Thread-1] 05 Apr 2020 20:12:41,174 INFO com.singularity.proxyControl.ProxyMultiNodeManager - Creating new node in proxy for node appName:Test App tierName:Test Tier nodeName:node 0adb
[Thread-1] 05 Apr 2020 20:12:41,175 INFO com.singularity.proxyControl.ProxyMultiNodeManager - Comm address for the start node request: [app.name=Test App,tier.name=Test Tier,node.name=node 0adb,controller.host.name=XXXXX.saas.appdynamics.com,account.name=XXXX,account.key=XXXX,controller.port=443] is: /tmp/appd/run/comm/proxy-7826785417410579370/n15
[AD Thread Pool-ProxyControlReq0] 05 Apr 2020 20:12:41,379 INFO com.singularity.proxyControl.ProxyMultiNodeManager - Removed lock for start node request for key [app.name=Test App1,tier.name=Test Tier1,node.name=node 0adb,controller.host.name=XXX.saas.appdynamics.com,account.name=XXX,account.key=01sbc6q69823,controller.port=443]
[AD Thread Pool-ProxyControlReq0] 05 Apr 2020 20:12:41,381 INFO com.singularity.proxyControl.ProxyMultiNodeManager - Proxy for node [app.name=Test App,tier.name=Test Tier,node.name=node 0adb,controller.host.name=XXXX.saas.appdynamics.com,account.name=XXX,account.key=XXXX,controller.port=443] has been started
[Thread-1] 05 Apr 2020 20:12:42,396 ERROR com.singularity.proxyControl.ProxyMultiNodeManager - Error while starting a new proxy node
java.lang.NullPointerException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.appdynamics.ee.agent.proxy.bootstrap.multiagent.ProxyMultiNodeManager.startProxy(ProxyMultiNodeManager.java:190)
at com.appdynamics.ee.agent.proxy.bootstrap.ZeroMQControlServer$ReqHandler.run(ZeroMQControlServer.java:312)
at java.lang.Thread.run(Thread.java:748)
[Thread-1] 05 Apr 2020 20:12:42,397 ERROR com.singularity.proxyControl.ProxyNode - Error while shutting down proxy node
java.lang.NullPointerException
at com.appdynamics.ee.agent.proxy.bootstrap.multiagent.ProxyNode.shutdown(ProxyNode.java:152)
at com.appdynamics.ee.agent.proxy.bootstrap.multiagent.ProxyMultiNodeManager.stopProxyNode(ProxyMultiNodeManager.java:222)
at com.appdynamics.ee.agent.proxy.bootstrap.multiagent.ProxyMultiNodeManager.startProxy(ProxyMultiNodeManager.java:207)
at com.appdynamics.ee.agent.proxy.bootstrap.ZeroMQControlServer$ReqHandler.run(ZeroMQControlServer.java:312)
at java.lang.Thread.run(Thread.java:748)
