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Hi Mario,   Generally, this happens when  there is no entry point which is automatically instrumented by the appdynamics agent in your application. This will result in BT's doesn't get  detected. In such situations, the agent exposes the API functions which need to be used to discover the custom BTs. Please have a look at the following documentation for more information on the usage of the agent API functions.   https://docs.appdynamics.com/display/PRO45/Node.js+Agent+API+User+Guide https://docs.appdynamics.com/display/PRO45/Node.js+Agent+API+Reference   Best Regards, Piyush ... View more

Hi  François,   Please follow the discussion we are having on the zendesk ticket for this question.   Best Regards, Piyush ... View more

Hi  Yoshita,   Could you please grab the following details from the affected environment and share them with me on a private message to have a look and assist further?   1. The output of  ps -ef | grep proxy command. 2. The output of php -i command. 3. The output of phpinfo() run through the web server.   Best Regards, Piyush ... View more

Hi  Yoshita,   Can you please check if SELinux is in enforcing mode on the server? If yes, please change it to the permissive mode and restart the Apache/PHP-FPM and see if that helps in this case?   Best Regards, Piyush ... View more

Hi  Łukasz.kul,   What is the Node agent version you have deployed in your environment? If it is the latest, could you please add  libagent:true in the agent configuration, restart your Node application, drive some load and verify if the issue still persists?   Best Regards, Piyush ... View more

Hi Luke, Apologies for the issue you encountered with the agent installer download via controller wizard. Could you please let us know the SAAS controller URL so we can check for the download issue in that. Also, if you are able to download the agent installer from https://download.appdynamics.com/download/ URL, you can try the agent installation as per https://docs.appdynamics.com/display/PRO44/Install+the+PHP+Agent+by+Shell+Script documentation. Please let us know if you still encounter any issues and we will assist further on that. Best Regards, Piyush ... View more

Hi Wes,   The different PHP installer builds including RPMs are not available in the downloaded zone for the latest release. Could you please download and verify that you are able to install the PHP agent now without any issues?   Best Regards, Piyush ... View more

Hi Wes,   Sorry to hear about the issue you are encountering. There is an issue with the agent download from the controller as well as the RPM package currently available from the download zone and hence we suggest to use the bz2 installer file to be used for the agent installation. The team is actively working on fixing the issue with the RPM build as well as the agent download from the controller wizard.   The bz2 file which you have downloaded is actually a zip file (not the bz2 file) which has the agent shell script installation files as the actual bz2 package. Once you extract the bz2 file, please use the shell script installation method described at https://docs.appdynamics.com/display/PRO44/Install+the+PHP+Agent+by+Shell+Script for the agent installation from inside appdynamics-php-agent-linux_x64 directory.   Sorry for the inconvenience.   Best Regards, Piyush ... View more

Hi  Karunakar,   I believe we are also tracking this issue in the ticketing tool. Let's explore the issue there and we can post the final relevant fix here for the benefit of the community.   Best Regards, Piyush ... View more