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Piyush.Mundra · 04-07-2020

Hi Richard, The libagent needs the reference of the custom certificate in order to connect to the controller over the SSL. Can you please get the controller's certificate in .PEM format and reference the certificate file path in the agent configurati...

Piyush.Mundra · 04-06-2020

Hi Christopher, Could you please change ssl = (on) to ssl = on in the /etc/appdynamics.cfg file, restart your application as well as the JAVA proxy process and verify if that helps resolve the connectivity issues? Please also revert all the changes...

Piyush.Mundra · 02-04-2020

Hi Pothuraju, This issue comes up when the Node version for which the agent was installed differs in the environments. The Node agent has some native dependencies so I suggest installing the agent in the docker container rather than pushing the agent...

Piyush.Mundra · 12-17-2019

Hi Mario, Generally, this happens when there is no entry point which is automatically instrumented by the appdynamics agent in your application. This will result in BT's doesn't get detected. In such situations, the agent exposes the API functions w...

Piyush.Mundra · 11-28-2019

Hi François, Please follow the discussion we are having on the zendesk ticket for this question. Best Regards,Piyush

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