Unable to install AppDynamics into Node app

[Alan.Mangroo]

Hi,

I have a new Node app and am trying to install the AppDynamics package. This fails with a 403 when downloading some files.

This is from a Windows 11 machine using Node 18.15.0. We also have Mac M1 developers who also need to be able to install this package.

Seeing as this is a 403 is there some kind of authentication needed? Or is the file just not available over the VPN. If I paste the download URL into a browser I also get a 403.

Thanks

installing packageappdynamics-libagent-napi-native
v18.15.0
Testing: BaseUrl set is:https://cdn.appdynamics.com/packages/nodejs/
Agent version 23.3.0
Get agent version result is:23.3.0.0
Agent version 23.3.0
baseUrl is:https://cdn.appdynamics.com/packages/nodejs/
DownloadURL is:https://cdn.appdynamics.com/packages/nodejs/23.3.0.0/appdynamics-libagent-napi-native-win32-x64-v18.tgz
https://cdn.appdynamics.com/packages/nodejs/23.3.0.0/appdynamics-libagent-napi-native-win32-x64-v18.tgz
Agent version 23.3.0
Downloadinghttps://cdn.appdynamics.com/packages/nodejs/23.3.0.0/appdynamics-libagent-napi-native-win32-x64-v18.tgz
Saving toC:\Users\alanm\AppData\Local\Temp\appdynamics-23.3.0.0\appdynamics-libagent-napi-native-win32-x64-v18.tgz
user agent: yarn/1.22.19 npm/? node/v18.15.0 win32 x64
Receiving... https://cdn.appdynamics.com/packages/nodejs/23.3.0.0/appdynamics-libagent-napi-native-win32-x64-v18.tgz
Error requesting archive.
Status: 403
Request options: {
  "uri": "https://cdn.appdynamics.com/packages/nodejs/23.3.0.0/appdynamics-libagent-napi-native-win32-x64-v18.tgz",
  "followRedirect": true,
  "headers": {
    "User-Agent": "yarn/1.22.19 npm/? node/v18.15.0 win32 x64"
  },
  "gzip": true,
  "encoding": null,
  "strictSSL": true,
  "hostname": "cdn.appdynamics.com",
  "path": "/packages/nodejs/23.3.0.0/appdynamics-libagent-napi-native-win32-x64-v18.tgz"
}
Response headers: {
  "content-type": "application/xml",
  "transfer-encoding": "chunked",
  "connection": "close",
  "date": "Wed, 15 Mar 2023 21:13:36 GMT",
  "server": "nginx/1.16.1",
  "x-cache": "Error from cloudfront",
  "via": "1.1 9910b161083ec8200ad24e6d6beec168.cloudfront.net (CloudFront)",
  "x-amz-cf-pop": "SYD1-C1",

[Ryan.Paredez]

Hi @Alan.Mangroo,

I found this existing post, it's a bit old, but the problem/error seem to be similar. 
https://community.appdynamics.com/t5/Dynamic-Languages-Node-JS-Python/Unable-to-npm-install-appdynam...

Let me know if it helps. 

[Alan.Mangroo]

Thanks for the reply @Ryan.Paredez 

I did see this and tried their solution. 

Using the following in package.json does not change anything. This file does exist and I believe that it should then download two more files.

"appdynamics": "https://registry.npmjs.org/appdynamics/-/appdynamics-22.11.0.tgz",

These are the two files it is failing to download, are they really available via the CDN?

https://cdn.appdynamics.com/packages/nodejs/22.11.0.0/appdynamics-native-native-win32-x64-v18.tgz

https://cdn.appdynamics.com/packages/nodejs/22.11.0.0/appdynamics-native-native-win32-x64-v18.tgz

I cant find them in registry.npmjs.org so cannot use direct links to them. Same thing with 23.3.0.

Also clearing the cache makes no difference.

[Ryan.Paredez · Accepted solution]

@Alan.Mangroo  As I keep looking, I saw something else to make sure the environment is compatible. 

https://docs.appdynamics.com/appd/23.x/latest/en/application-monitoring/install-app-server-agents/no...

[Alan.Mangroo]

Thanks again @Ryan.Paredez 

I think this makes sense then, Windows 11 is not supported. I just tried the same on Ubuntu using WSL, that worked so I think we can make this work for us.