Controller (SaaS, On Premises)

getting error when i select server tab on the controller

Hi @Radhika.Puthiyetath I configured Nginx as a reverse proxy and controller works fine behind a Nginx, i tested agents and controller behind a reverse proxy and all features work fine, but when i select server tab a red popup appears and an error te...

How long does AppD take to perform Garbage Collection analysis

Hi Team, I am trying to find out a bit more about the garbage collection feature sets of AppD. AppD performs Major and Minor Garbage collection cycles. My question is around how long it takes AppD to figure out what are the time periods for major and...

Can AppDynamics can be used to monitor the application MULTIFONDS from the vendor Temenos?

Hello, Can AppDynamics can be used to monitor the application MULTIFONDS from the vendor Temenos? Thanks

Resolved! Quality issues with Controller Build 4.5.1.30280 using Google Chrome

Hi Team, This is just an observation. I have been observing a quite a few anomalies with build 4.5.1.30280 upgrade (prior was running build 4.4.x.xxxx). Particularly with Google Chrome (v69) browser, refuses to render full data . For example under Bu...

Resolved! Controller showing "waiting for connection"

I am using the SaaS Controller and downloaded and installed the Java Agent. I am running a Tomcat server on Windows. The Tomcat logs show: Registered app server agent with Node ID[927315] Component ID[801358] Application ID [266854]Started AppDyn...

Resolved! Ignoring exceptions with specific message

In the article I read that when ignoring errors, we should look for first line of stack trace. https://community.appdynamics.com/t5/Knowledge-Base/How-do-I-exclude-errors-and-exceptions-from-detection/ta-p/13968 we want to ignore MQ exception...

Cannot collect process snapshot or call graphs on trial version

Hey, I'm using the current SaaS trial version, however, the app does not collect either call graphs nor can I capture process snapshots for my Node.js process. Without that, I cannot really evaluate the tool. Is there anything I can do to have th...

Upgrade appdynamics controller to 4.5.1

we need to upgrade appdynamics controller from 4.3.7.3 to 4.5.1. Can someone suggest if any prerequisite for upgrading it to 4.4 and then to 4.5 or we can directly upgrade it to 4.5.1. Also it could be great if you can redirect to the URL for follo...

Resolved! Error 500 Internal Server Error on the controller

Hi, dears, I'm using on-premises controller and Enterprise console 4.4, I installed Events Service Prod mode, Controller and Enterprise Console then I tried to install dbagen, first, it's going well an illustrate some diagrams and figured load on the...

How to get the slowest database calls from Appdynamics Java SDK?

how to get the slowest database calls from appdynamics Java SDK? All applications related data we able to get from SDK but we required information of slow database calls also..

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