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Maria.Garcia · 02-26-2020

Hi,We have several tiers with several Business Transactions and several Service Endpoints (in fact almost the traffic used to be detected under Service Endpoints) but the load values are not the expected ones. The tier flow map shows the following lo...

Maria.Garcia · 02-20-2020

Hi, Do you know if is there any metric/function to check how many requests/calls are really processed? I mean, we would like to know if a tier is queuing requests. So we would need to calculate how many calls/requests are received and how many ar...

Maria.Garcia · 12-12-2019

Hi, Is it possible to check/list all the transactions registered as first class? Thanks

Maria.Garcia · 10-09-2019

How to calculate the uptime/downtime based on the transactions response?If the interface is consider as down when 5 consecutive requests not replied within a total of 30 seconds...how to create a rule with this condition?The time is clear but the num...

Maria.Garcia · 10-09-2019

Could it be possible to configure different frequency to collect business transaction snapshots? By default, a snapshot is collected every 10 minutes however we can see on the controller different results... Sometimes the tool is registering a lot of...

Maria.Garcia · 03-02-2020

Thanks Allan, Yes, the SE graph seems to be the correct value but… How to solve that huge difference between BTs and SEs metrics? Which changes should we done on detection rules in order to have the right metrics on the BTs too?We have a dashoard for...

Maria.Garcia · 02-28-2020

Hi,Yes we have configured it due to:- BTs has to include the 2 segments and the soap action in order to capture the specific operation executed on the application- SEs configuration was added because some actions are not captured as BT, it only appea...

Maria.Garcia · 02-27-2020

Thanks Allan, Which metrics are used to calculate the load graph? I mean, I do not understand why a BT with 21 calls/min have service endpoints associated with 330 calls/min in each node and the tier only reflects in the load the 21calls/min...Howeve...

Maria.Garcia · 02-27-2020

Hi,We do not have any specific configuration, just detecting the first 2 segments and including the SOAP action But please, what we need is to confirm and verify which values are used to calculate the LOAD graph that is displayed in the Tier Flow Ma...

Maria.Garcia · 02-26-2020

Thanks Alan,In this case the number of calls for an specific BT (21 calls/min) is much lower than the number of executions (330 calls/min) of the SE associated to that BT.So the load graph at tier level is not reflecting the real traffic of those nod...

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LOAD graph values on Tier Flow Map view

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Business Transaction registered as First Class

Calculate uptime/downtime per day

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