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We have an issue with the remote services traffic detection.- If we check the transaction flow map, we can see all the remote service calls executed from the tiers, and associated to that BT. However, those HTTP exit calls appears listed in the remote service list, but with number of call 0. Also in the application flow map and in the tier flow map, those calls are missing... However if we check the nodes  or the own tier, selecting the "Slowest DB & Remote Service Calls", then we can see a list including some of those HTTP calls...  According to docs, the tier and node flow maps, also the Tier dashboard flow map, should be display those metrics, but only the BT flow map is displaying them.  The tool is detecting the traffic, because remote services are listed and slowest calls have metrics, however the flow maps do not include those backends and remote service list calls column always appears with 0 value...  Do you know why is the issue here? Thanks a lot in advance! ... View more

Hi team,   We have the following custom code created in order to monitor calls to IBM MQs: ... private String component, process, activity, sentTo, origin, message, response; public String init(String component, String process, String activity, String payload, String regex, String queueOrigin) {   That method returns a "message".   Then the following "get" methods have been created for each case, for example to capture the size of the message:   ...            public int getMessageSizeBytes(){             return message.getBytes().length;       } ... How to use them as getter chains to capture those information on Data Collectors? How to capture the result of  getMessageSizeBytes? I mean, the first method returns a message, that is already captured but... how to obtain its size? The method getMessageSizeBytes is already added on the code, but the getter chain is not capturing that value... Which configuration should be used? Please kindly check attached image Thanks! ... View more

We have several HTTP SOAP calls to remote services related to queues. In order to capture the information related to those SOAP calls (message, response, destination...), data collectors have been configured to capture the following String parameters: Monitor.init(String, String, String, String, String, String) However it would be nice being able to filter those information:   1) Some parameters contains a lof of lines, so Data collector is not able to display all of them: ... Max length limit [2000] reached, not all data points were captured]   How to obtain the missing information please?   2) Some results contains too much information: [<outputMessage>     <ns0:NoBPMCaseResponse xmlns:ns0="http://www.db.com/DPS/NoBPMCase" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">         <result>             <ns1:result xmlns:ns1="http://www.db.com/Output/ResponseResult">OK</ns1:result>         </result>         <responseData>             <documentId>6082</documentId>         </responseData>     </ns0:NoBPMCaseResponse> </outputMessage>]   Could it be possible execute to filter specific data? For example, being able to display only the  documentId value.   Thanks a  lot in advance!   ... View more

Hi, We have several instrumented applications with HTTP requests traffic between them, Although HTTP exit calls and JDBC calls are properly displayed in the segments information (inside a transaction snapshot), In the application flow map we are not able to see all that traffic between the different applications and between different tiers in the same application... How could solve it? Maybe editing correlation node property configuration?  Which are the effects on the monitoring after enabling/disabling the correlation on the following cases? - 1) Communication between different instrumented applications that have traffic between them - 2) Communication between different tiers/nodes inside the same instrumented application Thanks in advance!                                                ... View more