Controller (SaaS, On Premises)

Resolved! Service now incidents through AppDynamics

How do I integrate appdynamics with service now. I want to make a policy or use an API through which if there is an event on AppD, an incident is automatically created on service now?

Emails not being sent when From Address is specified

Hi, We have had a "From Address" specified in our email configuration for some time. Recently I realised that we were no longer receiving emails. I could see alerts being sent and in the actions section it was saying that emails were sent but non...

Resolved! Controller installation Disk Space issue

We are trying to install AppD controller and noticed below error Task failed: Check if the required data directories have sufficient space on host: ..: The destination directory has insufficient disk space. You need a minimum of 409600 MB for install...

Unable to connect to MySQL Database facing exceptions

at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:129) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:97) at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping....

Resolved! Controller Status is paused

Hi, I am trying to use my Controller but I found that it is on PAUSE status, System Status xxxxxxxxxx2020021306300412.saas.appdynamics.com Current Status PAUSE since November 21 @ 12:00 AM Uptime 100 % Do you know how can it be activated...

Resolved! Can I create an alerting extension on trail version?

Hi I had requested a trial license. Will I be able to create an "Alerting extensions" in a SAAS AppD (Trail license)?Regards subramanyam

Resolved! Add information Point to Service Endpoint?

Hello everyone, can you get information from an information point in a service endpoint?I already tried to implement this using the same class but it is not reflected in the service endpoint

not able to start machine agent

I am trying to start machine agent but its not starting. I checked log error. [system-thread-0] 17 Feb 2020 13:49:49,362 WARN RegistrationTask - Encountered error during registration. Will retry in 60 seconds.

Resolved! Agent nodes replicating themselves

We recently orchestrated an application on the dev environment and everything went well but now what is happening is that the nodes agent status keeps going to 0% and then they replicate themselves (within the tier). I have attached a SS that might g...

Export app and machine agent status by Rest Api

Hi All, we have a requirement for a project: 1. we need to extract all tiers and node details and dump into a CSV file 2. we need the app and machine agent status (agent up, down or % availability) details in the extraction can anyone suggest s...

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