Discussion Feed
03-31-2020
03:44 PM
Hi,
Do you know how I can reschedule an instructor -lead session at AppDynamics University?
I can't find the available option to re-schedule it?
Thanks.
Best Regards.
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- Tags:
- Training Session
02-27-2020
06:57 AM
Hi Allan, Thank you again for all your support. I get it, the weird thing is that according to system status page, it has been in paused status since February 17 @ 12:00 AM, it seems a long time for a maintenance window (around 10 days). Any other suggest? Thank you again and sorry for so many questions. Best Regards.
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- Tags:
- install
- machine agent
02-26-2020
05:03 PM
Hi Allan, Thank you. I followed your recommendation, upgrade the Machine Agent then I got the Machine agent installed successfully message and at the log file as well, also checking logs I see following: [extension-scheduler-pool-6] 26 Feb 2020 18:04:38,227 INFO ServersDataCollector - Started servers data collector - DataCollectorConfig(samplingInterval=3000, componentNames=[volumes, cpus, memory, partitions]), so it looks like agent is reporting metrics to Controller; however at the controller I do not see any data neither basic but I realized two things: 1.Controller Status is paused because " Currently Undergoing Maintenance." since I am using SaaS model, can I reactive the Controller by my own? 2. At AppDynamics agents -> Details section machine agent status keeps in initializing, do you know if that is ok?, I guess status should be started or initialized, I mean concluded not in progress. Those look like reasons because I am not getting any metric.? Any help will be very appreciated. Best Regards. Hugo Torres.
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02-26-2020
02:23 PM
1 Kudo
Hi Allan, Hope you are doing great. Thanks for responding and your support. I am using Controller (SaaS) version 4.5.16.2252 and the machine agent is v4.4.3, so I need to upgrade to v4.5.18.2430, I will follow your recommendation. Thanks. Best Regards.
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02-24-2020
10:25 AM
1 Kudo
HI Jonathan Hope you are ok Thanks for replying, I appreciate it I followed your recommendations and this is what is happening, I never get " Started AppDynamics Machine Agent Successfully" message and it does not show up in the logs file neither, but I take a look Controller is agent is there, however I do not see any reported basic or advance data. I turned off SElinux and Firewall for testing proposes but still the same thing. Any other suggestion, it will be more than welcome. Thank you. Best Regard. Hugo Torres.
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- Tags:
- install
- machine agent
02-19-2020
03:52 PM
Hi
This issue is about the machine agent installation. This is what is happening:
I already installed the machine agent and got the " Started AppDynamics Machine Agent Successfully" message, however it looks like it is not reporting so I checked Agents on controller and it is over there, so I tried to make some troubleshooting taking a look at the machine agent status with ./appdynamics-machine-agent status command and I got this "appdynamics-machine-agent is stopped"
As the second step I tried to restart it and then stop it again with ./appdynamics-machine-agent stop command and this is the output "Stopping appdynamics-machine-agent: [FAILED]"
Is there any idea what is happening and how to fix it?
I appreciate it.
Thank you.
Best Regards.
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02-19-2020
03:27 PM
2 Kudos
Hi Ryan,
Thank you so much for replying,
Yes, it did,
Best Regards.
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- Tags:
- machine agent
02-19-2020
08:18 AM
Hi,
I am trying to use my Controller but I found that it is on PAUSE status,
System Status
xxxxxxxxxx2020021306300412.saas.appdynamics.com
Current Status PAUSE since November 21 @ 12:00 AM
Uptime 100 %
Do you know how can it be activated?
Thanks.
Best Regards.
Hugo Torres
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02-17-2020
02:28 PM
Hi,
I wonder if you can help.
I am installing a machine agent in Linux Server, but installation is not successful. I have the following error.
ERROR StatusLogger No Log4j 2 configuration file found. Using default configuration (logging only errors to the console), or user programmatically provided configurations. Set system property 'log4j2.debug' to show Log4j 2 internal initialization logging. See https://logging.apache.org/log4j/2.x/manual/configuration.html for instructions on how to configure Log4j 2.
Do you mind to provide some guidance to fix this?
Thanks.
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- Tags:
- install
- machine agent
Latest Activity
- Posted How do I reschedule an instructor-lead session in AppDynamics University? on AppD University. 03-31-2020 03:44 PM
- Tagged How do I reschedule an instructor-lead session in AppDynamics University? on AppD University. 03-31-2020 03:44 PM
- Posted Re: Machine Agent Stopped on Infrastructure (Server, Network, Database). 02-27-2020 06:57 AM
- Posted Re: Machine Agent Stopped on Infrastructure (Server, Network, Database). 02-26-2020 05:03 PM
- Got a Kudo for Re: Machine Agent Stopped. 02-26-2020 02:41 PM
- Posted Re: Machine Agent Stopped on Infrastructure (Server, Network, Database). 02-26-2020 02:23 PM
- Got a Kudo for Re: Controller Status is paused. 02-24-2020 02:09 PM
- Got a Kudo for Re: Machine Agent installation. ERROR StatusLogger No Log4j 2 configuration file found. 02-24-2020 10:32 AM
- Posted Re: Machine Agent installation. ERROR StatusLogger No Log4j 2 configuration file found on Java (Java Agent, Installation, JVM, and Controller Installation). 02-24-2020 10:25 AM
- Got a Kudo for Re: Controller Status is paused. 02-20-2020 01:26 PM
- Posted Machine Agent Stopped on Infrastructure (Server, Network, Database). 02-19-2020 03:52 PM
- Posted Re: Controller Status is paused on Controller (SaaS, On Premise). 02-19-2020 03:27 PM
- Tagged Re: Controller Status is paused on Controller (SaaS, On Premise). 02-19-2020 03:27 PM
- Posted Controller Status is paused on Controller (SaaS, On Premise). 02-19-2020 08:18 AM
- Posted Machine Agent installation. ERROR StatusLogger No Log4j 2 configuration file found on Java (Java Agent, Installation, JVM, and Controller Installation). 02-17-2020 02:28 PM
Community Stats
Date Registered | 10-24-2019 03:28 PM |
Date Last Visited | 04-01-2020 12:09 AM |
Total Messages Posted | 9 |
Total Kudos Received | 4 |