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Hari Shree.Joshi

How do I integrate appdynamics with service now. I want to make a policy or use an API through which if there is an event on AppD, an incident is automatically created on service now?

Hari Shree.Joshi

Is there any way to trigger an event or a health rule for when a port is turned off or is down on an application server?

Hari Shree.Joshi

We recently orchestrated an application on the dev environment and everything went well but now what is happening is that the nodes agent status keeps going to 0% and then they replicate themselves (within the tier). I have attached a SS that might give a clearer picture. These copies of java nodes get deleted from the controller after the application server is restarted but then the issue reoccurs. My best guess is that there was something incorrectly done while deploying the agents and I was hoping if someone else would also faced the same issue and might be able to tell me what could be wrong. Thanks, Hari Shree Joshi

Hari Shree.Joshi

We are having issues with an app agent on one of the nodes of our instrumented application. Its status keeps dropping down to 0% and comes back up once it is reset. The support team advised us to upgrade the agent's version as the current version is outdated (v 4.0.4.0). Now I cant find a relevant article in the documentation on how exactly it can be done. Do we need to install the app server agent again or is there a way to upgrade them through a wizard or something? https://download.appdynamics.com/download/prox/download-file/sun-jvm/4.5.17.28908/AppServerAgent-4.5.17.28908.zip Thanks.

Hari Shree.Joshi · ‎01-17-2020

Out of all the servers we have configured on AppDynamics we have noticed that hard drive partitions or the volumes are not available on the sun servers. In other words, on the windows servers we can see the volumes as the Hard Disk Partitions but on the Sun Servers only one partition or volume by the name of /rpool is available. How can we have a better visibility of the mount points. Also, on the windows server is there a way to dig deeper into the mount points?

Hari Shree.Joshi · ‎01-17-2020

According to the documentation the schedulers works as per the controller's time zone.

Hari Shree.Joshi · ‎01-15-2020

I looked further and found these metrics in the KPI metrics section

Hari Shree.Joshi · ‎01-15-2020

AppDynamics actively monitors the Time Spent in Database and Executions and Average Number of Active Connections on the database dashboard. Is there a way I can configure a health rule that triggers when the value of these metrics is less than a certain value or becomes null?

Hari Shree.Joshi · ‎01-09-2020

I have configured a health rule scheduler in which it is supposed to trigger at 4 PM and end at 4:30 PM (just for testing). Now the thing is that the rule is triggering at 4 PM but it doesn't end at 4:30 PM. I have attached a SS of the details to this thread. Please suggest what could possibly be wrong with this. Thank You.

Hari Shree.Joshi · ‎01-09-2020

Hi Eric. Thanks for your response. The issue has been resolved, what was happening is that I was using my saml non admin account in order to create the health rule which is why they were not triggering. I should have kept that in mind. Thanks

Date Registered	‎11-27-2019 02:29 AM
Date Last Visited	Wednesday
Total Messages Posted	13
Total Kudos Received	6

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Service now incidents through AppDynamics

Monitoring Server Ports

Agent nodes replicating themselves

Upgrading app server agents

Servers Disk Visibility

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Setting up a health rule based on Database Dashboa...

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