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Good Afternoon, We are a SAAS client and we're starting to get requests and requirements for historical AppDynamics information for such projects as Telemetry Data analysis which they are requesting up to 6 months of historical data from our various ...
My client is having an on-premise controller and for production issues and triage we need to have access to their Application and dashboards from the internet or VPN of my company.How can we do that ? What kind of user and access we need our clients ...
Hi, Is there a way to get the list of Public Static IP's of Hosted Synthetic Agents deployed across the globe for Synthetic Monitoring to whitelist in our firewall? I have whitelisted the below IP's in my firewall for port 80 and 443 as per https://d...
Hi,I have been trying to fetch Agent logs through AppDynamics controller itself. I am not able to understand the use of " Logger name " in Request agent file. I have tried to download multiple logging files with different logger name eg: com.appdynam...
Hi, I want to install & download on-premise controller on trail basis, but unable to find setup of on-premise controller for windows under AppDynamics Download Center. let me know from where I will be able to download setup for the same. Kindly help...
I have created a custom business transaction in one of my applications. Now I want to move those business transactions to another application (both are the same code base but different environment). I tried the application import/export option but I ...
Hi Team,We have configured an alert with some set of health rules and we are unable to receive an alert via email & SMS however we are able to see in events that email & SMS were sent for that violation. Please suggest us.
I've got scripts that will call the API to get Applications and their Health Rules. I'm trying to get just the active/enabled Health Rules. If the option on the application to evaluate Health Rules is set to off, the Health Rules are still set to T...
hello Team,I'm trying to start the Events Service Cluster and it does start then stop after a few moments.I didn't catch something in the logs but here are the full logs.https://drive.google.com/file/d/1Oymm-S_MzOyTWhhQ_SzSmPT3QuK6w17r/view also, I t...
Hi Team, Please let us know what is the specific requirement of IP/domain whitelisting for the SaaS & On-Prem Controller. Thanks in advance!!
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