This site can't be reached - ERR_CONNECTION_TIMED_OUT Connection to server refused or timed out.

[KAUSHAL.SHRIYAN]

Hi,

Is there a way to get the list of Public Static IP's of Hosted Synthetic Agents deployed across the globe for Synthetic Monitoring to whitelist in our firewall? I have whitelisted the below IP's in my firewall for port 80 and 443 as per https://docs.appdynamics.com/display/PAA/SaaS+Domains+and+IP+Ranges

18.134.158.244/32
18.166.70.91/32
3.8.177.132/32
35.178.177.76/32
18.195.41.33/32
18.195.153.182/32
18.195.58.148/32
52.48.243.82/32
52.59.59.81/32
52.57.220.140/32
52.28.41.3/32
52.29.131.127/32
52.28.115.60/32
52.29.0.31/32
52.28.52.91/32
52.58.102.110/32
54.93.152.243/32
13.55.209.28/32
13.54.206.49/32
13.210.238.7/32
13.228.123.222/32
54.169.20.120/32
13.229.165.25/32
52.220.139.232/32
13.250.145.93/32
3.0.41.185/32
54.169.146.24/32
54.255.158.185/32
54.251.124.11/32
54.255.54.138/32
54.255.181.23/32
52.77.48.234/32
3.7.137.141/32
13.126.36.88/32
15.207.171.186/32
3.6.202.33/32
52.66.74.73/32
13.127.224.172/32
3.7.29.86/32
35.154.60.73/32
3.6.225.200/32

It is not working and reports This site can't be reached - ERR_CONNECTION_TIMED_OUT Connection to server refused or timed out. Please suggest. Thanks in Advance.

Best Regards,

Kaushal

[Ryan.Paredez]

Hi @KAUSHAL.SHRIYAN,

Did you happen to see this Community Knowledge base article? https://community.appdynamics.com/t5/Knowledge-Base/What-static-IP-addresses-does-AppDynamics-use-fo...

Please let me know if it helps.

[wale.mark]

The ERR_CONNECTION_TIMED_OUT error is a common issue in web browsing, signifying that your browser couldn't establish a connection to the target website within a specified time frame. To address this, first, check your internet connection and ensure it's stable. Try loading other websites to confirm if the problem is site-specific. If it persists, clear your browser cache and cookies, as these may be causing conflicts. Temporarily disable your firewall or antivirus software to see if they're blocking the connection. Alternatively, reboot your router and modem, and ensure that your DNS settings are configured correctly. If none of these solutions work, contact your ISP or the website administrator to troubleshoot potential network issues on their end.