Controller (SaaS, On Premises)

Resolved! Getting 500 Internal Error on Appdynamics SaaS Controller

I am unable to access the SaaS controller with 500 Internal Server Error.How to resolve it ?

Resolved! Self Monitoring of the controller - location of the java agent ?

Hi Guys,We have a Windows Controller and recently upgraded it and have end to end SSL from the BigIP F5 to the Controller working. When we log into the admin console (ie. admin.jsp) and back into the normal Controller UI, the Tier "App Server" doe...

Create alert on Exe Time (ms)

Hi All,I want to create alert notification on Exe time(ms) , I am not able to see option to create it.Please see snapshot for more info.

Openshift pods still show on controller even after the pod is removed

Hello,We are monitoring Openshift with AppDynamics 21.4.17. We are using auto-instrumentation to monitor some namespaces. We noticed that when some pods are removed, its app agent status shows 0% on the controller, but its machine agent keep showing ...

Controller Metadata Registration Limit Reached

Hi All, I just got an event that said Severity: ErrorType: CONTROLLER_METADATA_LIMIT_REACHEDTime: 02/23/23 23:37:23Summary : Limit Reached for: THREAD_TASK;Scope:ACCOUNT;Id:2;Limit:1000 Does this event affect our controller performance or Data Colle...

Resolved! unable to get token via api https://accountName.saas.appdynamics.com/controller/api/oauth/access_token

I follow up on this doc to generate tokens via API but I didn't receive any response from the server.https://docs.appdynamics.com/appd/4.5.x/en/extend-appdynamics/appdynamics-apis/api-clients#APIClients-GeneratetheTokenThroughAPIthe curl like below:c...

Importing custom BT rules to an application using API

I am currently trying to export BT rules to an application , using API using Postman, but it seems to be unsuccessful. I have already obtained the xml file using the export APII'm using the following command in POST; controller_url/controller/transa...

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Health rule schedule with cron expresssion

Hi, Is it possible to create a single health rule schedule for the below timeline? Mon - 5 PM - Tues 9 AMTues 5 PM - Wed 9 AMWed 5 PM - Thurs 9 AMThurs 5 PM - Fri 9 AMFri 5 PM - Mon 9 AM Basically, I need an alert schedule for Out of Business hour...

Resolved! Need a custom variable for split the variable output

Hello,Please help if some has done this before,I need custom variable to split the variable output for my applications (xyzabc.com [P], abcxyz.com [G] & xyz123.com [S]) Output should be:Application=[P]Application=[S]Application=[G]_______Please refer...

500 Internal error saas trial

I have a Saas trial [redacted] and I have received the 500 internal error for some time. How can I fix this? ^ Post edited by @Ryan.Paredez to remove Controller URL. Please do not share Controller URL on Community posts for security and privacy reas...

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