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Hi,

The application is logging the below as error but this is the known bug from the development. So to keep the BT health as good, suggested to ignore this error message.

com.xx.xx.xx.xxxx : Unable to sync user with IdentifyingName="admin": Username "admin" is reserved for built-in users

I am getting error when I add this error to ignore configuration such as, "Fields cannot contain HTML or special characters."

How can I add the complete message in it?

1 REPLY 1

Hi Viji

Can you not use a subsection of that full error, example

is reserved for built-in users

or

Unable to sync user with IdentifyingName

Otherwise check with AppDynamics Support if there is a way to escape them or manage this

Ciao

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