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11-14-2023 08:07 PM
When i click on Sync with ThousandEyes button in User Experience i got the error message
Sync with ThousandEyes failed.Please try again
[HTTP/1.1 500 Internal Server Error 3755ms]
I used my AOuth token from ThousandEyes in the Integration settings in AppD and i can receive Alerts in AppD from ThousandEyes, so this error is not related to the token, and it looks more an internal error from AppD server side
11-16-2023 10:09 AM
Hi @Mo.Abdelrazek,
I found some existing info. I hope this helps.
Check out this AppD Docs page: https://docs.appdynamics.com/appd/23.x/latest/en/end-user-monitoring/thousandeyes-integration-with-b...
Also, can you regenerate the auth token and reconfigure it in the Appdynamics and let us know if you are facing the same issue or not.
https://docs.appdynamics.com/appd/23.x/latest/en/appdynamics-essentials/dashboards-and-reports/dash-...
Thanks,
Ryan, Cisco AppDynamics Community Manager
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11-20-2023 02:30 PM
@Ryan.Paredez I regenerated my oAuth token, and i have read AppD documents and i still see the error
I open a case with the support already
11-20-2023 03:19 PM
Hi @Mo.Abdelrazek,
Thanks for the info. If you can share what you learned from Support as a reply here that would be awesome.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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