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HTTP Status 400 - Error while processing SAML

Alvin.Atendido
Creator

I am getting the same error, after logging in to my SaaS trial account.  Is the fix the same, can anybody in AppDynamics check?

 

HTTP Status 400 - Error while processing SAML Authentication Response - see server log for details


type Status report

messageError while processing SAML Authentication Response - see server log for details

descriptionThe request sent by the client was syntactically incorrect.

10 REPLIES 10

Avinash.Gupta
Creator

HTTP Status 400 - Error while processing SAML Authentication Response - see server log for details


type Status report

messageError while processing SAML Authentication Response - see server log for details

descriptionThe request sent by the client was syntactically incorrect.

I am facing the same problem!

Deepak.Nanda
New Poster

Hello,

My name is Deepak Nanda and I am from a QA company. We have a requirement of performance testing so I am panning to evaluate "AppDynamics" apm tool. Unfortunately, I am not able to get to my trial account using following accounts details:
Account Details:
URL:[Redacted]
Username:[Redacted]
Expiration Date: June 18, 2022

Error Details:
"HTTP Status 400 - Error while processing SAML Authentication Response - see server log for details"

I have also tried to login to another "[redacted]" trial account from "https://www.appdynamics.com/free-trial/" URL but with no success.

I would appreciate if yo can look into it and let me know if any additional detail is required from my end.

Thanks,
Deepak

 

^ Post edited by @Ryan.Paredez - Please do not share emails, usernames, or Controller URLs on Community posts for privacy and security reasons. 

Prateek.Chaudhary
New Member

HTTP Status 400 - Error while processing SAML Authentication Response - see server log for details appdynamics login

 

can you please resolve this ? 

I think , all the guys here facing same error including me and many more 

and its repeatedly occurring for all 

Hi @Alvin.Atendido and @Avinash.Gupta 

 

Your accounts should be fixed as of now. Please try to login and let me know if you still have issues. 

 

@Prateek.Chaudhary@Deepak.Nanda, and @Rodrigo.Melo I'm working with our accounts team now to get your accounts fixed. I will report back.


Thanks,
Ryan, AppDynamics Community Manager



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Hi @Prateek.Chaudhary@Deepak.Nanda and @Rodrigo.Melo,

 

Your accounts should now be fixed too. Please try again in a new browser session. 

 

Please report back if you have any issues.


Thanks,
Ryan, AppDynamics Community Manager



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Ryan.Paredez
Community Manager

Hello @Deepak.Nanda@Alvin.Atendido@Prateek.Chaudhary@Rodrigo.Melo@Avinash.Gupta,

Can you all confirm if you have access to your Controller now? 


Thanks,
Ryan, AppDynamics Community Manager



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Hi Ryan,

Thank you and I am able to access trial account without any issue.

Thanks,
Deepak

Hi @Ryan.Paredez,

Thank you and I am able to access trial account without any issue.

Thanks,
Deepak