Application Flow Map Error

[Viji.Radhakrishnan]

Hi All, 

The application flow map lists the calls/min, errors/min. When we click on, it lists the Errors but I would like to know where and how this is being captured. 

For example: 

Name	Count	Errors/min
Internal server error: 500	22	0
xxxxx	xx	xx

The Business Transactions tab lists the BT name and all the other details. It has the drill down option by clicking on view business transaction dashboard, but sometimes, it is not showing the same error counts inside. 

Appreciate your inputs to understand this better. 

[Ryan.Paredez]

Hi @Viji.Radhakrishnan,

Have you seen this AppD Docs page that talks about Flow Maps? https://docs.appdynamics.com/appd/22.x/latest/en/application-monitoring/business-applications/flow-m...

Let me know if it helps.

[Viji.Radhakrishnan]

@Ryan.Paredez Thanks for your response. Yes, I have read through this document. 

• It says, The flow maps show a maximum of the last 60 minutes of data, even if the time range in the UI is set to a greater range. - Is that the case?
• I see a data mismatch between my flow map and the popup of the same. For ex: a tier shows 9 errors/min, when I click on the tier icon and looks at the pop-up, it has more number of errors/min. 

[Ryan.Paredez]

Hi @Viji.Radhakrishnan,

Let's see if the community can jump in and help clarify. Otherwise, you can submit a support ticket about the data discrepancy and see what they say. 

How do I submit a Support ticket? An FAQ 

[Mark.Byrne]

Hi @Viji.Radhakrishnan 

I'm not sure I can answer your question, but you might be able to get a better picture by looking at the underlying metric values in the Metric tree.

These are stored under Overall Application Performance|Tiername|External Calls|*

These are the flows between tiers. To see the total number of errors for a tier you'd have to look at all of the flows.

Mark