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Hi Vinay,   The first thing I would check is connectivity from your host to the AppD SaaS controller - is there a proxy server between them for example? The second thing would be to look for any alerts in the controller indicating a license error   Mark ... View more

Hiya,   Standard deviations will work better if you have periods where the range of values is wider than other period - an example might be more varying response times during busy times, as opposed to quieter times. Comparing against a Standard Deviation will reduce false alarms in those scenarios compared with a comparison against baseline percentages.   If the range of values is constant over time, always distributed over the same range, then a Baseline Percentage would work just as well.   To demonstrate this, I would recommend finding an example in your Metric Browser of a series where the baseline changes by a small amount from hour to hour, but the range varies widely - this should also have larger shaded Standard Deviation values. I've attached an example - we don't want the spike at 7:50am to generate an alarm as we know performance can be a little erratic first thing in the morning. It is well over the baseline though.   Mark     ... View more

Hiya,   What are your trigger conditions for the rule? Are they a simple count, or deviation from baseline? If so, you could try setting the rule to look for multiple occurrences in the last 30 minutes. We've found this can substantially reduce the violations created by single spikes.   The process I go through for this is to look at each event, examine the data points in the metric browser that caused the event to trigger, and determine whether it was a true or false positive. From there I try to figure out a rule that wouldn't be triggered by the false positive. It can be a very iterative process....   Mark ... View more

Hi there,   I believe the NetVizAgentRequest  error is not being able to connect to the Network Visibility agent.We get this error all the time for agents that work fine.   If you are having problems connecting to your controller then I would recommend ignoring all the NetVizAgentRequest errors, and looking for a different error message.   Mark ... View more

Thanks,   We raised it with AppD as well, and they managed to find a single occurrence of an anomaly in our controller. It was extremely deviant from baseline, and the health rules we had set up noticed it sooner than the anomaly triggered.   Mark ... View more

Hi Deepak   We are experiencing the same thing - no anomalies despite Health Rules being triggered. Did you ever get an answer to your question?   Thanks   Mark ... View more