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Is there a way to get Service Endpoint values (response time, load, errors) into Analytics so it can be queried?

Gregory.Burkhead
Architect

Is there a way to get Service Endpoint values (response time, load, errors) into Analytics so it can be queried?

I have multiple custom service endpoints that are looking at the performance of api calls from a specific customer.  They are calls like createCart and placeOrder etc.

Is there a way for me to get the values like load, response time, and error counts for these service endpoints, in Analytics?

I know I can get those metrics for business transactions, but these service endpoints are subsets within the BTs.  I don't want to have to create a custom BT for each of these custom service endpoints if I can avoid that.

Thanks,

Greg

5 REPLIES 5

Ryan.Paredez
Community Manager

Hi @Gregory.Burkhead,

Thanks for asking your question on the community. Were you able to find an answer you can share? 
If you still need help, contact AppD Support: How to contact AppDynamics Support and manage existing cases with Cisco Support Case Manager (SCM) 


Thanks,

Ryan, Cisco AppDynamics Community Manager




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Mario.Morelli
Architect

Hi, can you not just use the default widgets and select the Service Endpoints which has load, response times and errors which you can add to a dashboard? Is there a reason you want to use analytics?



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Yes... I need to take the load values available  to create a metric so I can compare week over week values on a timeline.  I do not like the option that is available to do this in Dash Studio.  I don't think it is particularly accurate, and I can't change the colors, etc.

I also need to be able to compare the week over week values so I can create a metric expression to use in an alert, which I can't do in dash studio.

Now that I"m thinking about it... I may be able to filter on the particular customer in a query if I have the  their id in a parameter I'm collecting from an http data collector.  I would prefer to not have to go down that road, but it may be the only option.

Ok , I see your point. Yes easiest way would be as you suggested to filter within the analytics data but another option which we have done for this exact purpose was to just a create a little script which queries the SEP's data, and just inserted it into analytics on a schedule. Did a similar thing for Remote services

Ciao



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Ryan.Paredez
Community Manager

Hi @Gregory.Burkhead,

Have you had a chance to check out the reply from @Mario.Morelli? We're you able to find a solution that you could share or do you still need help?


Thanks,

Ryan, Cisco AppDynamics Community Manager




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