Not a customer? Click the 'Start a free trial' link to begin a 30-day SaaS trial of our product and to join our community.
Existing Cisco AppDynamics customers should click the 'Sign In' button to authenticate to access the community
09-18-2024 09:18 AM
Is there a way to get Service Endpoint values (response time, load, errors) into Analytics so it can be queried?
I have multiple custom service endpoints that are looking at the performance of api calls from a specific customer. They are calls like createCart and placeOrder etc.
Is there a way for me to get the values like load, response time, and error counts for these service endpoints, in Analytics?
I know I can get those metrics for business transactions, but these service endpoints are subsets within the BTs. I don't want to have to create a custom BT for each of these custom service endpoints if I can avoid that.
Thanks,
Greg
09-24-2024 10:52 AM
Thanks for asking your question on the community. Were you able to find an answer you can share?
If you still need help, contact AppD Support: How to contact AppDynamics Support and manage existing cases with Cisco Support Case Manager (SCM)
Thanks,
Ryan, Cisco AppDynamics Community Manager
Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Check out Observabiity in Action
new deep dive videos weekly in the Knowledge Base.
10-03-2024 05:41 AM - edited 10-03-2024 05:43 AM
Hi, can you not just use the default widgets and select the Service Endpoints which has load, response times and errors which you can add to a dashboard? Is there a reason you want to use analytics?
10-03-2024 06:12 AM
Yes... I need to take the load values available to create a metric so I can compare week over week values on a timeline. I do not like the option that is available to do this in Dash Studio. I don't think it is particularly accurate, and I can't change the colors, etc.
I also need to be able to compare the week over week values so I can create a metric expression to use in an alert, which I can't do in dash studio.
Now that I"m thinking about it... I may be able to filter on the particular customer in a query if I have the their id in a parameter I'm collecting from an http data collector. I would prefer to not have to go down that road, but it may be the only option.
10-14-2024 12:50 AM
Ok , I see your point. Yes easiest way would be as you suggested to filter within the analytics data but another option which we have done for this exact purpose was to just a create a little script which queries the SEP's data, and just inserted it into analytics on a schedule. Did a similar thing for Remote services
Ciao
10-18-2024 01:47 PM
Have you had a chance to check out the reply from @Mario.Morelli? We're you able to find a solution that you could share or do you still need help?
Thanks,
Ryan, Cisco AppDynamics Community Manager
Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Check out Observabiity in Action
new deep dive videos weekly in the Knowledge Base.
Thank you! Your submission has been received!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form