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01-22-2025 12:39 AM - last edited on 01-22-2025 09:03 AM by Ryan.Paredez
Hi
When using email templates, how do I capture the current threshold value configured and the value that was observed.
with the below template, I couldn't get the threshold value and actual observed value
Health Rule Violation: ${latestEvent.healthRule.name}
What is impacted: $impacted
Summary: ${latestEvent.summaryMessage}
Event Time: ${latestEvent.eventTime}
Threshold Value: ${latestEvent.threshold}
Actual Observed Value: ${latestEvent.observedValue}
Output:
01-27-2025 10:45 AM
Hi @Uma.Boppana,
Thanks for asking your question on Community. Did you happen to find any new information on your question or even a solution you can share here?
If you're still looking for help, you can contact AppDynamics Support: How do I open a case with AppDynamics Support?
Thanks,
Ryan, Cisco AppDynamics Community Manager
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01-28-2025 10:30 PM
Hi Ryan,
No i havent received solution for the same. I tried as below but receiving error.
#set($splitMessage = $eventMessage.split("<br>"))
#set($Message = $splitMessage[6])
Health Rule Violation: ${latestEvent.healthRule.name}
What is impacted: $impacted
Summary: ${latestEvent.summaryMessage}
Event Time: ${latestEvent.eventTime}
This is an automated message from AppDynamics.
Subject : Health Rule Violation - ${latestEvent.healthRule.name} Impacted Component: $impacted
Message = $Message
01-29-2025 09:00 AM
Hi @Uma.Boppana,
Thanks for letting me know. I think the next best step is to contact AppD Support. Please follow the link above to an article that will walk you through it if you're not familiar with it.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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new deep dive videos weekly in the Knowledge Base.
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