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Douglas.McGibbon · ‎06-04-2021

Yes, I found that post and the guide, but it's not at all clear. And replacing one character with another is much easier than trying to get rid of a control character. I've already spent several hours trying to do this in various ways, to no avail.

Douglas.McGibbon · ‎06-03-2021

Hi. I'm trying to pass Appdynamics error data to Opsgenie using the HTTP Request Templates to format it in JSON. My simplest template is : { "event_name": "${latestEvent.displayName}", "event_Message":"${latestEvent.eventMessage}", } But this is erroring at Opsgenie because there's a Line Feed in the event message : The content is not a valid json. Reason: Illegal unquoted character ((CTRL-CHAR, code 10)): has to be escaped using backslash to be included in string value at [Source: (String)"{ "event_name": "Business Transaction Error", "event_Message":" Is there an easy way to escape/replace this in the template? Thanks Doug McGibbon

Douglas.McGibbon · ‎09-23-2019

Hi. The license key for each rule is specified for each agent in the config file. This then should show up in the License view screen on the SAAS controller. Originally, everything was bundled under the "Default" rule, but I've set up different license rules for each of the clients to manage the agent usage. Each rule has its own access key which is configured for the agents for that client. On one, I've set 4 each of Java, Machine, server visibility and network. All but the network agents have been started and have registered corectly, but the machine agents simply refuse to register against the license key and won't show up on the license count.

Douglas.McGibbon · ‎09-23-2019

We monitor systems for a number of clients, each of which has their own AppDynamics license (SAAS). I've created seperate license rules for each client and successfully registered the Java Agents and Server Visibility agents against that client rule, but the Machine agents refuse to register againts the rule and aren't visible in the license view. The unit allocation for the entitlement tab is all correct and the application and server scope are right. The license key in the agent config file has been updated and the agents restarted numerous times but they still don't show up in the license view, but the SV and JA do.

Douglas.McGibbon · ‎09-13-2017

Hello. We have several Java agent licenses that were purchased in New Zealand and use your cloud offerring, however another part of the company in India is asking if they can use one of our spare agent licenses to deploy on one of their systems in India. Is this permitted within the license agreement or would they have to purchase their own licenses and set up their own cloud account? Thanks Doug McGibbon

Date Registered	‎07-21-2015 02:26 PM
Date Last Visited	‎06-18-2021 12:53 PM
Total Messages Posted	6

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Re: Escaping control codes in HTTP Request Templat...

Escaping control codes in HTTP Request Templates

Re: Deploying an agent on a node in a different co...

Machine agent won't register to correct license ru...

Deploying an agent on a node in a different countr...