Discussion Feed
09-23-2019
04:39 PM
Hi. The license key for each rule is specified for each agent in the config file. This then should show up in the License view screen on the SAAS controller. Originally, everything was bundled under the "Default" rule, but I've set up different license rules for each of the clients to manage the agent usage. Each rule has its own access key which is configured for the agents for that client. On one, I've set 4 each of Java, Machine, server visibility and network. All but the network agents have been started and have registered corectly, but the machine agents simply refuse to register against the license key and won't show up on the license count.
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09-23-2019
03:39 PM
We monitor systems for a number of clients, each of which has their own AppDynamics license (SAAS). I've created seperate license rules for each client and successfully registered the Java Agents and Server Visibility agents against that client rule, but the Machine agents refuse to register againts the rule and aren't visible in the license view.
The unit allocation for the entitlement tab is all correct and the application and server scope are right. The license key in the agent config file has been updated and the agents restarted numerous times but they still don't show up in the license view, but the SV and JA do.
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09-13-2017
12:54 PM
Hello.
We have several Java agent licenses that were purchased in New Zealand and use your cloud offerring, however another part of the company in India is asking if they can use one of our spare agent licenses to deploy on one of their systems in India. Is this permitted within the license agreement or would they have to purchase their own licenses and set up their own cloud account?
Thanks
Doug McGibbon
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Latest Activity
- Posted Re: Deploying an agent on a node in a different country on Licensing (including Trial). 09-23-2019 04:39 PM
- Posted Machine agent won't register to correct license rule on Licensing (including Trial). 09-23-2019 03:39 PM
- Posted Deploying an agent on a node in a different country on Licensing (including Trial). 09-13-2017 12:54 PM
Community Stats
| Date Registered | 07-21-2015 02:26 PM |
| Date Last Visited | 10-14-2019 03:29 PM |
| Total Messages Posted | 4 |
