After some digging through the log files, I noticed it was getting a connection refused error. The documentation says it will use system proxy settings but that apparently isn't working and the error returned from the dexter process seemed to clearly indicate an authentication issue with my user name and/or password. Once I explicitly added proxy settings to the AppDynamics.Dexter.exe.config file it started working.
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I just tried Dexter and ran into the same login problem. I have a SAAS controller at my company and when I normally login to the AppD UI through a browser I just enter the account name and get directed to an internally managed LDAP authentication page before getting logged into the UI.
I was also given a separate login/password to use for the REST API which works fine to make REST calls but it doesn't seem to work with Dexter. I assume the login I was provided for the REST API would work with Dexter but it doesn't seem to and I don't know what else I could try.
For the REST API I can do:
curl --user <user>@<account>:<passw> https://<account>.saas.appdynamics.com/controller/rest/...
The same credentials don't work with Dexter. I've tried all the combinations I can think of between my REST credentials and LDAP credentials but can't get authenticated.
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