I have installed a controller on a windows server, and am in the process of installing .net agents on other servers.
After successfully installing the agent software, I proceded to the configuration. On the page where I specify the controller server, port, and account access key, when I click "Test Controller Connection", I get the green response "Controller connection succeeded." So firewall and authentication issues have been resolved and the agent can talk to the controller. great.
moving on to the next configuration screen, the agent again succesfully connects to the controller (as reported in green in the "controller connection status" box), but it fails to retreive the list of Applications from the controller. the selection for "Existing Applications from the Controller" remains grayed out and unselectable.
For one server, I tried using the "New Application" text box, entered a new application name, and continued. While I was able to finish the configuration, then Application did not appear on the controller.
For another server, I selected "Register Machine with no Application" and again was able to finish the configuration.
However, neither of these servers appear on the controller.
So, as I said in the thread title, the agents appear to be able to connect to the Controller, but are not actually communicating any information to or from the Controller.
Any help would be appreciated. thank you.
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