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Hi Vivek,   Thanks for providing the requested details.   From the provided details, we see that agent is not able to hook into the OTSESBServiceHost.exe application's process. It is the reason agent is not able to intrument the application.   Could you apply the below steps and provide the output details -  Please run the below command and get the process id  tasklist /FI "IMAGENAME eq OTSESBServiceHost.exe" /m  After that run the powershell with run as administrator, where XXX is the process id which you get from the above command. (Get-Process -id XXX).StartInfo.EnvironmentVariables   Thanks, Ashish ... View more

Hi  joris ,   Thanks for the update.   If i understand correctly, Currently, you have performed the below steps -  You have deleted the Staging environment WebRole first Then, you have un-installed the previous version of agent nuget package and installed the latest azure 4.3 aganet version package again on the solution and deployed the webrole. Then, after the deployment you have restarted the webRole application from the azure portal. But still you are not able to see the metrics on the controller UI.   To troubleshoot further, please provide us the below details -  What is the .Net framework, you have used in your instrumented .net application. Please login to the WebRole VM and run the below tasklist command using command prompt with admin run as administrator. and provide us the output in private email. tasklist /m "mscor*" tasklist /m Appd* tasklist /FI "IMAGENAME eq w3wp.exe" /m Do, you have continuous load on the application or not. If not, please apply the continuous load on the application and check the behaviour.   Please let us know, if you have question.   Thanks, Ashish.   ... View more

Hi Raunak,   Yes, the thread correlation has been enabled.   We created custom exit points with fully qualified method/class which did not pick the calls.   We now have enabled find-entry-points and trying  to also do agent restart and iisreset to see if that helps   Thanks, Sundar ... View more

Arthur,     I have the steps are clear and you were able to implement the change. Let us know if you have ay questions.   Thanks, Raunak ... View more

Thanks.. I dint uncheck the Azure web app checkbox.. Now it got installed and is perfectly reporting..! ... View more

Hi,   Confitm that the exe you are tring to instrument is a .Net by running the command   tasklist /m "mscor*"   https://docs.appdynamics.com/display/PRO42/Instrument+Windows+Services+and+Standalone+Applications   Regards, Hari  ... View more