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Our client is looking to configure AppDynamics to monitor Skype for Business (MS Lync earlier). This is a hybrid setup with Front End Servers, Edge Servers, Web App Servers and Databases. Some users login via office365 and others via Skype For Business On premise. Used for VOIP calls, conference calls, meetings, screen sharing, file transfers over messaging app, messaging, etc.
Although Front End Server, Web App Servers have .Net application in IIS, the edge server which acts as relay does not. Instead it has installed windows services. I did execute the command tasklist /m "mscor" which turned blank on edge server.
Also dont know how we can setup Synthetic job to monitor Skype as synthetic agents only allow browser based interactions.
Any inputs/ideas will be extremely helpful.