Machine agent log shows error as below. We have restarted the machine agent and the issue still persists. Can someone help in fixing this?
[system-thread-0] 07 Mar 2022 00:20:17,926 INFO SimAgentRepetitiveLoggingModule - The turnover time for the SIM agent repetitive logger is 5 minutes
[system-thread-0] 07 Mar 2022 00:20:17,926 INFO SimAgentRepetitiveLoggingModule - The cache size for the SIM agent repetitive logger is 1000
[system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - ####################################################################################
[system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - Agent Install Directory [C:\Program Files\AppDynamics\AppD_Infra_Monitoring]
[system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - Using Agent Version [Machine Agent v4.4.3.1214 GA Build Date 2018-04-28 05:12:10]
[system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - JVM Runtime:
java.home=c:\program files\appdynamics\appd_infra_monitoring\jre
java.vm.vendor=Oracle Corporation
java.vm.name=Java HotSpot(TM) 64-Bit Server VM
java.runtime.version=1.8.0_111-b14
java.io.tmpdir=C:\Windows\TEMP\
user.language=en
user.country=US
user.variant=
Default locale=en_US
[system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - OS Runtime:
os.name=Windows Server 2012
os.arch=amd64
os.version=6.2
user.name=<servername is removed>$
user.home=C:\Windows\system32\config\systemprofile
user.dir=C:\Program Files\AppDynamics\AppD_Infra_Monitoring\bin
[system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - JVM Args : -Dexe4j.semaphoreName=Local\c:_program_files_appdynamics_appd_infra_monitoring_bin_machineagentservice.exe0 | -Dexe4j.isService=true | -Dexe4j.moduleName=C:\Program Files\AppDynamics\AppD_Infra_Monitoring\bin\MachineAgentService.exe | -Dexe4j.tempDir=C:\Windows\TEMP\e4j9F57.tmp_dir1646630412 | -Dexe4j.unextractedPosition=316127 | -Djava.library.path=D:\apps_srv\webagent\win32\bin;D:\apps_srv\webagent\win64\bin;D:\apps_srv\webagent\win64\install_config_info\lib;D:\apps_srv\webagent\win64\bin;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\IBM\ITM\InstallITM;;C:\Program Files\BMCperform\Patrol3\BEST1\11.5.00\bgs\bin;C:\Windows;C:\Windows\system32;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\IBM\ITM\bin;C:\IBM\ITM\TMAITM6;C:\Program Files\PKWARE\pkzipc;C:\Program Files\NCache\bin\tools;;c:\program files\appdynamics\appd_infra_monitoring\jre\bin | -Dexe4j.consoleCodepage=cp0 | -Dlog4j.configuration=file:..\conf\logging\log4j.xml | -XX:-CreateMinidumpOnCrash | -Xrs |
[system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - Machine Agent is resolving bootstrap info....
[system-thread-0] 07 Mar 2022 00:20:17,942 INFO SystemAgent - Orchestration is disabled - disabling virtualization resolvers by default.
[system-thread-0] 07 Mar 2022 00:20:17,942 INFO SystemAgent - Full Agent Registration Info Resolver found system property [appdynamics.agent.create.agent.info.if.missing] for appdynamics.agent.create.agent.info.if.missing [false]
[system-thread-0] 07 Mar 2022 00:20:17,942 INFO SystemAgent - Default Host Identifier Resolver using host name for unique host identifier [<servername is removed>]
[system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - Default IP Address Resolver found IP addresses [[169.171.32.81, 169.254.128.132]]
[system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - Full Agent Registration Info Resolver using selfService [false]
[system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - Full Agent Registration Info Resolver using application name [null]
[system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - Full Agent Registration Info Resolver using tier name [null]
[system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - Full Agent Registration Info Resolver using node name [null]
[system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - XML Controller Info Resolver found controller host [appdync-nam-icg-p1.wlb2.nam.nsroot.net]
[system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - XML Controller Info Resolver found controller port [8181]
[system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - XML Agent Account Info Resolver using account name [customer1]
[system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - XML Agent Account Info Resolver using account access key [****]
[system-thread-0] 07 Mar 2022 00:20:18,523 WARN FrameworkBootstrap - Failed to start framework
com.google.inject.CreationException: Unable to create injector, see the following errors:
1) Error injecting constructor, java.lang.NoClassDefFoundError: org/apache/commons/fileupload/FileUploadException
at com.singularity.ee.agent.systemagent.SystemAgent.<init>(SystemAgent.java:50)
at com.appdynamics.agent.sim.legacy.LegacyAgentModule.configure(LegacyAgentModule.java:59)
while locating com.singularity.ee.agent.systemagent.SystemAgent
Caused by: java.lang.NoClassDefFoundError: org/apache/commons/fileupload/FileUploadException
at com.singularity.ee.agent.systemagent.Agent.setupHttpClientWrapper(Agent.java:265)
at com.singularity.ee.agent.systemagent.Agent.<init>(Agent.java:248)
at com.singularity.ee.agent.systemagent.SystemAgent.<init>(SystemAgent.java:42)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at com.google.inject.internal.DefaultConstructionProxyFactory$2.newInstance(DefaultConstructionProxyFactory.java:86)
at com.google.inject.internal.ConstructorInjector.provision(ConstructorInjector.java:105)
at com.google.inject.internal.ConstructorInjector.construct(ConstructorInjector.java:85)
at com.google.inject.internal.ConstructorBindingImpl$Factory.get(ConstructorBindingImpl.java:267)
at com.google.inject.internal.ProviderToInternalFactoryAdapter$1.call(ProviderToInternalFactoryAdapter.java:46)
at com.google.inject.internal.InjectorImpl.callInContext(InjectorImpl.java:1103)
at com.google.inject.internal.ProviderToInternalFactoryAdapter.get(ProviderToInternalFactoryAdapter.java:40)
at com.google.inject.internal.SingletonScope$1.get(SingletonScope.java:145)
at com.google.inject.internal.InternalFactoryToProviderAdapter.get(InternalFactoryToProviderAdapter.java:41)
at com.google.inject.internal.InternalInjectorCreator$1.call(InternalInjectorCreator.java:205)
at com.google.inject.internal.InternalInjectorCreator$1.call(InternalInjectorCreator.java:199)
at com.google.inject.internal.InjectorImpl.callInContext(InjectorImpl.java:1092)
at com.google.inject.internal.InternalInjectorCreator.loadEagerSingletons(InternalInjectorCreator.java:199)
at com.google.inject.internal.InternalInjectorCreator.injectDynamically(InternalInjectorCreator.java:180)
at com.google.inject.internal.InternalInjectorCreator.build(InternalInjectorCreator.java:110)
at com.google.inject.internal.InjectorImpl.createChildInjector(InjectorImpl.java:226)
at com.appdynamics.voltron.FrameworkBootstrap.createInjector(FrameworkBootstrap.java:105)
at com.appdynamics.voltron.FrameworkBootstrap.start(FrameworkBootstrap.java:162)
at com.appdynamics.agent.sim.main.SecondStageSystem.start(SecondStageSystem.java:175)
at com.appdynamics.agent.sim.main.SecondStageSystem.loadFeatures(SecondStageSystem.java:128)
at com.appdynamics.agent.sim.main.SecondStageSystem.access$000(SecondStageSystem.java:48)
at com.appdynamics.agent.sim.main.SecondStageSystem$1.run(SecondStageSystem.java:115)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.ClassNotFoundException: org.apache.commons.fileupload.FileUploadException
at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
... 36 more
