Why aren't dashboard reports loading on Windows Co...

Not a customer? Start a free trial

Click the Start a free trial link to start a 30-day SaaS trial of our product and join our community as a trial customer. If you are an existing customer do not start a free trial.

AppDynamics customers and established members should click the sign in button to authenticate.

Windows users on version 4.3.x may see all dashboard reports showing a loading icon, and the Controller audit and application health report show no issues.

This is because Windows needs more time than the default value of the property resourceLoadIntervalMillis.

Solution:

In the Controller\reporting_service\reports\lib\capture\captureWebpage.js file, add the parameter resourceLoadIntervalMillis and assign a value of 20000.
Restart the reporting service.

captureWebpage.add.picture.png

Cisco AppDynamics Community

Why aren't dashboard reports loading on Windows Controller?

Solution:

NOTE: This Issue has been fixed in version 4.3.4.