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One of the end point data is not being captured consistently

Naresh.Pula
Explorer

Hi Team,

One of end point(Get shipping) under the business transaction, it's not being captured consistently, And don't know why it's behaving this way, Does anyone help me on this issue .

I just selected from 8 days data

NareshPula_0-1718003542902.png

 

3 REPLIES 3

Ryan.Paredez
Community Manager

Hi @Naresh.Pula,

Since it's been a few days with no reply from the Community, is there a chance you've found a solution you can share?

If you still need help, you can contact Cisco AppDynamics Support here:  


Thanks,

Ryan, Cisco AppDynamics Community Manager




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Mario.Morelli
Architect

Hi Naresh

There are 2 possible scenarios here.

1. There is no traffic, meaning no load

2. There might be an issue with the agent itself. Sometimes there are certain limits being reached by the agent which stop monitoring from being tracked. The easiest way to check is to look at the agent logs, to see if specifi limits are being breached.



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Ryan.Paredez
Community Manager

Hi @Naresh.Pula,

Your post has received a reply recently. We're you able to check out what Mario said? If it helps, please click the 'Accept as Solution' button. If not, please continue the conversation by replying back to this thread. 


Thanks,

Ryan, Cisco AppDynamics Community Manager




Found something helpful? Click the Accept as Solution button to help others find answers faster.

Liked something? Click the Thumbs Up button.



Check out Observabiity in Action

new deep dive videos weekly in the Knowledge Base.