File Watcher Plugin on Linux not working for NAS fileshare mountpoints

[Gaurav.Baru]

I was evaluating the File Watcher plugin to monitor the file counts inside the folders.

It is reporting proper metrics data for some of the folders but for the external NAS fileshare mountpoint the file watcher is not sending and metrics data.

I am unable to track anything in debug level logs as well

[Balakrishna.Vadavalasa]

Hi Gaurav,

Can you please open a support ticket by going to https://www.appdynamics.com/support and providing the config.yml and machine agent debug logs?

Once provided, we will look at your config and logs and update you accordingly.

Thanks

^ Edited by @Ryan.Paredez to remove the email address and added the link to AppDs Support Center. Please do not share emails on community posts for security and privacy reasons.

[Pooja.Rajappa]

Hi,

Any update on this issue?

Thanks,

Pooja