Infrastructure (Server, Network, Database)

Windows Machine Agents not reporting

Hello, I have set up a saas trial account and followed the steps end to end for the below :Windows 2019 Server - Agent runs successfully and connects to the saas instance but no metrics showing. Windows 10 Desktop - Agent runs successfully and conn...

Install Windows agent

Hello, I am having a hard time doing the installation and running/connecting the windows agent to the portal I am having challenges locating working documentation. When I look at pre-requisites, I see some broken links to downloads like the Java ...

Pivotal Cloud Foundry - Setting up a remediation by using the Script

I am exploring the Actions options for Pivotal Cloud Foundry. Any suggestions on how to execute and Script or Custom action in case of Event ? Main Goal is to spin up a new instance in case of App Crash Please let me know. Thanks

Resolved! AppD shows Database Agent as Active yet not shown as a process on the server

I am attempting to upgrade the Database Agents because of the issue with Logs4J. In AppD I can see four servers that have the database agent installed and are listed as 'Active'. I've connected to the first Windows server to stop the process, allowin...

Database agent ignore listener IP and try to connect to server IP

My database collector is set to use custom JDBC string: jdbc:oracle:thin:@(DESCRIPTION = (ADDRESS_LIST = (ADDRESS = (PROTOCOL = TCP)(HOST = 10.64.129.132)(PORT = 5350)) (ADDRESS = (PROTOCOL = TCP)(HOST = 10.64.129.133)(PORT = 5350)) )...

SSL certificate monitoring extension

We are using the SSL Monitoring Extension on a Windows server that makes use of a standalone machine agent.The extension works for certain SSL Certificates and returns the expiration date and it can be viewed in the SaaS Controller UI through the Met...

Perl Module Monitoring in AppDynamics

Hi Team, Is there a way to monitor a Perl Module and further drill down its constituent parts and add them to Business transactions Monitoring in Appdynamics. We have JAVA and Machine agent installed on the servers. If someone could throw an insigh...

Alert setup for custom message

how to create alert custom message in the application log

Database agent doesn't start

Database agent doesn't start and give the below error message. port already opened to both Controller and Event service. main] 03 Nov 2021 14:31:07,366 INFO Agent - Agent Install Directory [/appdynamic/db-agent-21.9.0.2521][main] 03 Nov 2021 14:31:0...

Disk Latency

Hi Team Just wanted to know if anyone has built a custom extension to gather disk latency stats using the Machine agent or via an extension for Linux? The default SIM metrics don't have this info, and we don't need the I/O Utilization Thanks

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