Infrastructure (Server, Network, Database)

No data is being collected from machine agent version 20.2

Hello Experts, Greetings! We have installed 4.4.x version of AppD machine agent on one server but we didn't receive any data from agent to controller. So we upgraded the version from 4.4.x to 20.2.x version. Initially, it collected the data for C...

Resolved! Unable to see custom metrics in controller UI

Hi Team, I have written a small script(LinecountMonitor.sh) which counts the number of lines in the file. I can see the metrics in logs, But unable to see in controller UI. A restart of machine agent is not helping. Each time when I remove the scri...

Resolved! Best practise to monitoring Windows/Linux process (PID) or service

Hi, I would like to know the recommended way to monitor some processes or services inside the OS. Can this be achieved within a regular AppDynamics controller health rules, or do I have to search through extensions and try to find something in th...

Resolved! Unable to start event service in AppDynamics

Unable to start the event service. it says below error. it says "java.lang.RuntimeException: java.net.BindException: Address already in use". "events-service-api-store.id" & "elasticsearch.id" file not available in Eventservice home folder. Used com...

ERROR NetVizAgentRequest - Fatal transport error while connecting to URL

ERROR NetVizAgentRequest - Fatal transport error while connecting to URL [http://127.0.0.1:xxxx/api/agentinfo?timestamp=0&agentType=APP_AGENT&agentVersion=4.5.19]: org.apache.http.conn.ConnectTimeoutException: Connect to 127.0.0.1:xxxx [/127.0.0.1] f...

AWS Infrastructure monitoring

Hi, I have a Kubernetes cluster deployed in AWS and my application is running in that. Now I am able to monitor my application via AppDynamics java agent. I want to monitor the infrastructure now and I have used the autoscaling feature as well. S...

Resolved! SaaS controller IP address range for EMEA

I would like to understand what is the EMEA address space used for SaaS controllers. I am looking at the document:https://docs.appdynamics.com/display/PAA/SaaS+Domains+and+IP+Ranges but I am not sure if address ranges mentioned in the "AppD Data Cent...

Not able to see metric value while receiving avg response time alert

Hi, While receiving overall avg response time alert, we want to see particular value when alert triggered for definded threshold. e.g like i configured threshold in warning as 75 n at that time overall avg respone time metric value was 78, i received...

Resolved! Mongodb agent started successfully, but it is not displayed in controller

Hi Team, I have started a MongoDB agent and from the logs below it states it is registered successfully. But even after several minutes, it is not displayed in the controller nor it shows any logs or error after this. I tried restarting the agent, ...

Resolved! Memory usage for Windows machine agent and database agent

Hello, We are planning to deploy a standalone machine agent and database agent (v4.5.17) but the memory usage is too high: Machine agent: 1GB Database agent: 620MB We are trying to fine-tune the java options in the vmoptions files. In order to r...

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