Kubernetes Metrics cannot be reflected on the Controller

[SRE.DevNet]

Hello ,

We are trying to install AppD K8S Monitoring Agent . And I follow the ReadMe file in the Git : https://github.com/Appdynamics/appdynamics-operator to install the AppD Operator and Agent in my AWS EKS .

Evidence:

$ kubectl -n appdynamics get pods

NAME                                    READY   STATUS    RESTARTS   AGE

appdynamics-operator-5d7c495bd4-xjqkc   1/1     Running   0          72m

k8s-cluster-agent-6b46b878f-jnmw9       1/1     Running   0          55m

But in the Controler -> Server -> Cluster , i can only see my EKS and its version . When i click the "Detail" button , nothint can be shown .

In the k8s-cluster-agent log , it keeps generating the below warning log :

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[INFO]: 2021-03-05 13:49:55 - agentregistrationmodule.go:145 - Successfully registered agent again appd-k8s-agent

[WARNING]: 2021-03-05 13:49:55 - agentregistrationmodule.go:266 - Agent is not licensed

[INFO]: 2021-03-05 13:50:55 - agentregistrationmodule.go:122 - Registering agent again

[INFO]: 2021-03-05 13:50:55 - agentregistrationmodule.go:145 - Successfully registered agent again appd-k8s-agent

[WARNING]: 2021-03-05 13:50:55 - agentregistrationmodule.go:266 - Agent is not licensed

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And in the Controller Web Page , i got the following error :

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Agent license request denied. Agent type: Server Visibility; Host: appd-k8s-agent; Reason: Not licensed for account 

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Any idea will be appreciated .

[Nawaz Ali.Mohammad]

Hello SRE.DevNEt Team,

This looks like the license issue. Can you confirm if you have enough license for Server Visibility?

You can check this by logging into controller as admin >  clicking on Settings icon on top right corner and choosing "License".

You may want to check the "Rules" tab under Licenses if you have multiple rules set up.

[Anand.Kulkarni]

i started using free trial license and in server visibility there are 0 license.