Cisco AppDynamics Community

Josh.Ellsworth · ‎08-16-2022

I'm attempting to get an AWS EKS cluster instrumented with an AppD agent running against a SaaS instance.

I have followed the instructions here: https://docs.appdynamics.com/appd/4.5.x/en/infrastructure-visibility/monitoring-kubernetes-with-the-... as well as other guides.

The containers are running, but I get this error in the cluster agent logs:

[ERROR]: 2022-08-17 01:06:57 - agentregistrationmodule.go:131 - Failed to send agent registration request: Status: 404 Not Found, Body: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><title>Error report</title><style type="text/css"></style> </head><body><h1>HTTP Status 404 - Not Found</h1><hr/><p><b>type</b> Status report</p><p><b>message</b>Not Found</p><p><b>description</b>The requested resource is not available.</p><hr/></body></html>

I have available Server Visibility licenses so that isn't the issue.

What can I do to get this working?

Ryan.Paredez · ‎08-17-2022

Hi @Josh.Ellsworth,

I found this existing Community post where the poster has a very similar error message. Can you check out the reply and see if it helps.

https://community.appdynamics.com/t5/Infrastructure-Server-Network/Kubernetes-cluster-agent-can-not-...

Thanks,

Ryan, Cisco AppDynamics Community Manager

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Josh.Ellsworth · ‎08-17-2022

Hey Ryan - thanks for reaching out. I have checked the linked articles before, but I still get the same results.

Ryan.Paredez · ‎08-18-2022

Hi @Josh.Ellsworth - I was doing more research and saw you created a ticket. Can you share the results you get from that interaction here as a reply? Knowledging share is key for the community

Thanks,

Ryan, Cisco AppDynamics Community Manager

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Josh.Ellsworth · ‎08-18-2022

I ended up having to work with AppD support on this one.

After some troubleshooting, we found that the controller URL in my cluster-agent.yaml file was incorrect.

I had a trailing slash and needed to specify the port, which in my case was 443. After fixing the yaml I had to apply the new file and then delete the old pod to get it to accept the new configuration.

It ended up looking like this:

controllerUrl: "https://<account_name>.saas.appdynamics.com:443"

Ryan.Paredez · ‎08-18-2022

Hi @Josh.Ellsworth,

Thanks for sharing that!

Thanks,

Ryan, Cisco AppDynamics Community Manager

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EKS Agent: Failed to send agent registration request: Status: 404 Not Found