Error detection/suppression in APM

[Gregory.Burkhead]

I am trying to suppress some specifc exceptions in Business transactions until the developers can handle them in code, because they are messing up my Availability percentages.

And although I seem to be able to suppress the errors so that they don't show up in the Tier counting against availability, the seem to continue to show up in the Business Transaction, and in Service Endpoints.

If I have successfully suppressed an exception so that it no longer counts against Availabilty in the Tier, should that error also be suppressed in Business Transactions and Service Endpoints?

I need to have them suppressed in the Service Endpoints, primarily, because I have Custom Service Endpoints set up for api calls for particular clients, for example.  But even though I suppress the errors so that they no longer show up in the tier, they still show up in BT's and SEP's.

Is there a way to suppress an error so that it no longer counts as an error in BT's and SEP's?

Thanks.

[Ryan.Paredez]

Hi @Gregory.Burkhead,

Thank you for asking your question on Community. Since it's been a few days with no reply, did you happen to find any new information or a solution you can share?

If you're still looking for help, you can contact AppDynamics Support: How do I open a case with AppDynamics Support? 

[Gregory.Burkhead]

I have not found any new information.  I opened a support ticket to see if they could help.