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I am using Mobile EUM(RUM) for tracking the performance and analytics based data. While monitoring the sessionized results (sessions > records), I can see all the information like Last Updated, Duration, Model, Device/Manufacturer, Connection Type etc.
Out of these attributes, For some of the records, Connection Type is populated with value "Offline" when compared with its possible values like "wifi", "3g","4g".
Can anyone let me know, what would be cause of Connection type to be populated as "Offline" ?
Below is the screenshot for the same
Thanks and Regards,
Our Android agent references ConnectivityManager for information on the device's connection.
Sometimes this frameworks fail to return information, for a variety of reasons, all of which are beyond our control. For example:
Here, "offline" means that connectivity was limited at the time the request was sent.
Hope this helps.