Hi,
Let say we have two application named as "ABC" and "XYZ"
In application "ABC" we have lets say 3 health rules named as "HR1", "HR2", "HR3"
In application "XYZ" we have lets say 2 health rules named as "HR4", "HR5"
and so on we can have multiple applications and multiple health rules
What we want to do is create a json payload in HTTP request template such that
1. When a health rule is violated in both the application, and for health rule lets say only "HR1","HR2","HR4" and "HR5" is violating. Then it should execute a json payload in such a way that the incidents must be created for "HR1","HR2","HR4" and "HR5" in service now. (refer payload 1)
2. And if two or more health rules are triggering in same application then how can we create seperate incidents for those health rules.(refer payload 2)
payload 1:
#set($hr = ${latestEvent.healthRule.name})
#set($sm = ${latestEvent.summaryMessage})
#set($em = ${latestEvent.eventMessage})
#set($app= ${latestEvent.application.name})
{
"description":"$em",
"short_description":"$sm",
"category":"Application",
"Subcategory":"Business Application"
}
#if($app == "ROMSS_Porvoo_PreProd"){
#if($hr == "CPM_1"){
"cmdb_ci":"ROMSS Porvoo PreProd",
"impact":"2",
"urgency":"2"}
#elseif($hr == "CPM_2"){
"cmdb_ci":"ROMSS Porvoo PreProd",
"impact":"3",
"urgency":"3"}
#elseif($hr == "CPM_3"){
"cmdb_ci":"ROMSS Porvoo PreProd",
"impact":"3",
"urgency":"3"}
#else
#end
}
#elseif($app == "ROMSS_Rotterdam_PreProd"){
#if($hr == "APM_BT_1"){
"cmdb_ci":"ROMSS Rotterdam PreProd",
"impact":"2",
"urgency":"3"}
#elseif($hr == "APM_BT_2"){
"cmdb_ci":"ROMSS Rotterdam PreProd",
"impact":"3",
"urgency":"2"}
#else
#end
#else
#end
}
Payload 2:
#set($hr = ${latestEvent.healthRule.name})
#set($sm = ${latestEvent.summaryMessage})
#set($em = ${latestEvent.eventMessage})
{
"description":"$em",
"short_description":"$sm",
"cmdb_ci":"ROMSS Porvoo PreProd",
"category":"Application",
"Subcategory":"Business Application"
}
#if($hr == "CPM_1" OR $hr == "CPM_2"){
"impact":"2",
"urgency":"2"
}
#elseif($hr == "CPM_3"){
"impact":"3",
"urgency":"3"}
#else
"description":"else",
"short_description":"else",
"impact":"4",
"urgency":"4",
#end
