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cannot install the controller

Aman.Kulsange
Adventurer
Task failed: Store encrypted MySQL credentials on disk on host: ESS-LT-68Q9FS3 as user: appd-team-9 with message: Command failed with exit code 1 and stdout Checking if db credential is valid... Mysql returned with error code [127]: /home/appd-team-9/appdynamics/platform/product/controller/db/bin/mysql: error while loading shared libraries: libtinfo.so.5: cannot open shared object file: No such file or directory and stderr .
1 REPLY 1

Ryan.Paredez
Community Manager

Hello @Aman.Kulsange,

I found this info...it may not completely apply to your specific situation, but I hope it provides some insight.

You will need to install ncurses-compat-libs.
sudo yum install -y ncurses-compat-libs
 
Or you can install libncurses6 and create symlinks.
Install libncurses6
sudo yum install libncurses6
For libncurses6 you need to create symlink for libncurses5 pointing to libncurses6.
Create symlinks as shown in the link below
https://docs.appdynamics.com/appd/onprem/latest/en/planning-your-deployment/physical-machine-control...
 
Please see below for the required libraries 
https://docs.appdynamics.com/appd/onprem/latest/en/enterprise-console/enterprise-console-requirement...


Thanks,

Ryan, Cisco AppDynamics Community Manager




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