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12-11-2019 12:27 PM
It was working fine. All of a sudden we are not getting e-mail notifications for our app transaction & HR violation notification e-mails. I can see below error in SaaS controller UI.
Action Exception: Failed to send policy notification email. Empty email configuration.
(As shown in below picture)
Any one got like this error in past?
Solved! Go to Solution.
12-11-2019 01:46 PM
Hi Riyaz,
Yes, this happened to us too.
Go to your Email / SMS Configuration settings.
Disable Notifications and Save.
Re-enable Notifications and Save.
Mark
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