HTTP Status Code 403", "dropped_items": 35}

[Diab.Awada]

Hi,

I am trying to configure OpenTelemetry (OTEL) to send metrics and our custom metrics to our SAAS controller, but I get a lot of "Forbidden" errors :

Exporting failed. The error is not retryable. Dropping data. {"kind": "exporter", "data_type": "metrics", "name": "otlphttp", "error": "Permanent error: error exporting items, request to https://pdx-sls-agent-api.saas.appdynamics.com/v1/metrics responded with HTTP Status Code 403", "dropped_items": 35}

Double-check the endpoint and the API key. Also, I carefully checked the configuration. 

Does anyone have an idea? please 
Please note:
Our account is a new and trail account (I got it after discussing it with the accounts manager and explaining our needs).

Thanks
Diab 

[Ryan.Paredez]

Hi @Diab.Awada,

I just got a hold of this info.
The ingestion pipeline only supports trace ingestion and then derives the big 3 metrics (ART, CPM, and EPM) from the ingested traces.