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Controller password reset

Adiabong.Odungide
Creator

‎01-27-2023 06:02 AM - last edited on ‎01-27-2023 09:47 AM by

Hello,

Can anyone assist with the saas credential reset?

^ Post edited by @Ryan.Paredez to remove Controller URL. Please do not share Controller URLs on Community posts for security and privacy reasons.

 

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2 REPLIES 2

Ryan.Paredez
Community Manager

‎01-27-2023 09:52 AM

Hi @Adiabong.Odungide,

Looking into this for you. I will report back when I hear from the Accounts team.


Thanks,
Ryan, AppDynamics Community Manager


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Ryan.Paredez
Community Manager

‎02-08-2023 01:59 PM

Hello @Adiabong.Odungide,

Sorry for the late reply. Here are some instructions.

  • Launch the controller.
  • Click on Forgot Password and enter the following information:
  • Account : Account Name
  • User: The primary contact's email id

 
And submit which will send the password resent link to the primary contact's email.


Thanks,
Ryan, AppDynamics Community Manager


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