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Sundarapandian.Ponniah

Hi Gurmitsa, The question was initially raised by the AppDev, they doubt AppDynamics excluding all class path libraries to be drilled down to understand where exactly 30 secs is spent within "Servlet:service" as you see in the screenshot What is trying to undertsnd is, this is a IBM webspehere App hat has been instrumented. Based on the callgraph that we see, what packages that need to be removed from exclusion list or even included. Could you suggest? Also, doesnt look like we can exclude any packages list under "Call Graph Settings", except 'com.mongodb.connection.*' . If there are any specific sub-packages that can be included for IBM webspehere app, please let us know which ones and how. Thanks, Sundar

Sundarapandian.Ponniah

Hi Gurmitsa, How do we identify which package needs to be added? If you see the snapshot that i attached the drilldown just stops at 'Servlet:service' that has taken more than 30 secs. Does AppD expects to add package to drill down these common service calls that take longer time? or could you please advise which package needs to be added in this specific case? Appreciate you help! Thanks, Sundar

Sundarapandian.Ponniah

Hello All, Please see the attached screen shot We have been asked if AppDynamics excluding all class path libraries? If so, it won’t be possible to perform deep troubleshooting as most of the interesting stuff is missing, for example 30.2 sec call in PFS, but from call stacks we only see that the service was called and that’s it Is there was way to instrumnet the app further or is this a limittaion in such scenarios? Please advise Thanks, Sundar

Sundarapandian.Ponniah

Thanks for your response Gurmit & Brian What i did was, enabled 'Business Transaction lock down' as appdev mentioned they need to have all the BTs including the helath checks That way athey at least can see first class BTs clearly (see attached). Also, the URLs are exactly the same for these BTs to use the last 2 segments. I wanted to group all healthcheck BTs but they also reflect as individual BTs Please advise if there a better was to handle it Thank you, Sundar

Sundarapandian.Ponniah

Hello, We have configured a Java App where the BT names that get Auto discovered for multiple tiers are the same coincidently (see BT List.PNG). The URL names that get discovered are also same for these BTs (see snapshots.PNG). In this scenario, could you advise which BT detection method would be more suitable to differentiate these BTs for different tiers, automatically? Appreciate a quick response Thank you, Sundar

Sundarapandian.Ponniah

Thanks. I made the corrections and it worked.

Sundarapandian.Ponniah

Hi Rajesh, Thanks for your response. We understand how to manage the BT overflow traffic. However, in this case we just need to know ho to exclude or completely remove "All Other Traffic" BT that is already there in the BT list. When tried to exclude all other traffic BT , it says "cannot exclude BT_OVERFLOW" Thanks, Sundar

Sundarapandian.Ponniah

Hi Brian, Thanks for your response We are trying to pull some custom metric data uisng a machin agent extension. As mentioned, it does pull the metrics for multiple apps if a wild card used. eq: http://sample/controller/rest/applications/Monitor/metric-data?metric-path=Application%20Infrastructure%20Performance%7Cappdctrl02%7CCustom%20Metrics%7CAppStatus%7C*%7CStatus&time-range-type=BEFORE_NOW&duration-in-mins=2 Also, the below query uses only a single App (Monitor is the App name) & it still doesnt work . Not sure if i miss something here http://sample/controller/rest/applications/Monitor/problems/healthrule-violations&time-range-type=BEFORE_TIME&duration-in-mins=6 Thanks, Sundar

Sundarapandian.Ponniah

Hello, Need to know the best way to retrieve metric data for multiple applications using a single rest call http://sample:8090/controller/rest/applications/Monitor/metric-data?metric-path=Application%20Infrastructure%20Performance%7Cappdynamicsctrl02%7CCustom%20Metrics%7CAppStatus%7CADT_IS-QAPE%7CStatus&time-range-type=BEFORE_NOW&duration-in-mins=2 Above is a sample REST URL that we are using to pull the metric data, however is there a way to pass multiple App names to pull the same metric details in the same rest call? Using a wild card works, but we specifically need to know if URI: /controller/rest/applications/<application-name|application-id>/problems/healthrule-violations can be used to retrieve all health rule violations in a particular business application as mentioned in this doc. When tried it doesn't seem to be working https://docs.appdynamics.com/display/PRO41/Use+the+AppDynamics+REST+API Below is the query that i used curl -X GET --user user@customer1:xxxx 'http://sample/controller/rest/applications/Monitor/problems/healthrule-violations&time-range-type=BEFORE_TIME&duration-in-mins=6' (Monitor is the App name, i also tried with app id) Kindly advise Thanks, Sundar

Sundarapandian.Ponniah

Hi Pratik, Thanks for you response, you are correct!, the account id that i see from /account/myaccount is different, i tried with that id and i could GET /accounts/{accId}/applications, however when i tried /accounts/accountinfo it failed with response code 403 (see attached). Any reason? Regards, Sundar

Date Registered	‎12-09-2016 03:06 PM
Date Last Visited	yesterday
Total Messages Posted	30
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